A Conversation for h2g2 Feedback - Bug Reports

-1 new posts?

Post 1

Woodpigeon

Hi, is anyone else seeing this?

Thread title (-1 new posts).

Seems to happen just after I look at a posting.

Does this mean that the last posting I looked at has now been removed and that I should attempt to delete it also from my memory? Fascinated!


-1 new posts?

Post 2

Jim Lynn

What's happened is that we've separated the posting code from the code which updates people's conversation lists. We found that updating those lists can take a significant amount of time, especially for long threads or heavily subscribed forums, and the longer posting takes, the more lock-ups we get in the database. Removing the list updating code from posting means that posting should now take less time in general, but it also means that conversation lists will lag behind what's actually posted.

Because of this lag, there's now a bug where you can get a negative number of new posts. It should always clear itself after a short time, though.


-1 new posts?

Post 3

Woodpigeon

Thanks Jim. Makes sense, and it's a cool kind of bug too. smiley - ok


-1 new posts?

Post 4

Woodpigeon

Get this, I'm now seeing "-1 new posts? (-1 new posts)" in my conversation list. smiley - cool


-1 new posts?

Post 5

AlexAshman


How bizarre... smiley - cool


-1 new posts?

Post 6

AlexAshman


And as an added bonus:

"No Posting, No replies" smiley - bigeyes


-1 new posts?

Post 7

AlexAshman


Ooh - this is rather fun. I'm up to (-3 new posts) now...


-1 new posts?

Post 8

Trin Tragula

Oo, I'm glad I found this thread: I always think it's just me smiley - silly


-1 new posts?

Post 9

Traveller in Time Reporting Bugs -o-o- Broken the chain of Pliny -o-o- Hired

Traveller in Time smiley - tit lost count
"Whether it shows -n new posts, no new posts or n new posts we have to check it to make sure there are no unread postings. smiley - erm

Can we have a counter for unread posts ? "


-1 new posts?

Post 10

SEF

Also F94020?thread=2270498


-1 new posts?

Post 11

Jim Lynn

The whole point is that it takes time to update the conversation lists to show how many new posts are there. Previously, this time was combined with the time it takes to post, so that posting could easily take a very long time, especially on popular threads and forums. This affected everyone. Now, posting should take less time, but at the expense of a time lag before the conversation lists are updated. I'm afraid that this means the conversation list won't immediately show you if someone has posted to a thread. This is a necessary compromise to try to reduce the massive impact that heavy posting was causing.


-1 new posts?

Post 12

Traveller in Time Reporting Bugs -o-o- Broken the chain of Pliny -o-o- Hired

Traveller in Time smiley - tit on a stopwatch
"Well it never took a posting twenty minutes to return. . . .
smiley - zensmiley - zen "


-1 new posts?

Post 13

Trin Tragula

Er ... the time lag seems to be running at about half an hour at the moment smiley - erm


-1 new posts?

Post 14

GreyDesk

Hmm... OK. It's going to take a bit of getting used to.

If it sticks at around 30 minutes for updates, then it will cause problems in trying to have a one to one conversation with someone. But as I type that, I think of the solution and that revoles around multiple tabs open. OK, no problem then.


-1 new posts?

Post 15

Zak T Duck

Surely having everyone clicking refresh on an open conversation every two minutes is just going to cause the same problems as before.

As for a 30 minute refresh, I'm guessing it's probably server dependent. There's some negatives showing up in my list that are over an hour old smiley - erm


-1 new posts?

Post 16

Jim Lynn

We're looking at this issue right now. The lag between posting and listing is much larger than we'd anticipated, so we're evaluating the best way to handle this. It might be a couple of days before this happens, though.


-1 new posts?

Post 17

Traveller in Time Reporting Bugs -o-o- Broken the chain of Pliny -o-o- Hired

Traveller in Time smiley - tit with no more recent postings then one hour old
"So by the time the postings are days old we will be informed smiley - weird"


-1 new posts?

Post 18

Alfster

Ah, I see now Jim, it is a cunning ploy to get your hit rate up on the site. Because we will have to actually go into the threads to see whether there have been replies your page hit KPI will be going through the roof and thereby validating the success of the site and showing how important the site is to the Beeb and its users.smiley - biggrin


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Post 19

BMT

So, took 2 hours from 7 till 9 to put this update onto the servers and it's now going to take DAYS to rectify????smiley - erm

Marvellous!!!....now where did I put me blood pressure pills!smiley - erm


-1 new posts?

Post 20

Malabarista - now with added pony

Yes, and while the hit rate goes up, the number of actual *postings* will go down because noone will see there's something to reply to.smiley - erm


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