A Conversation for Ask h2g2

windows xp a strange one

Post 1

flubber

Hi smiley - biggrin this one is smiley - weird i use windows xp but 2 days ago a warning message popped up when i booted up the pc saying that my version of xp is not genuine smiley - yikes it is smiley - steam and its appeared as an icon bottom right of my desktop smiley - erm

ive tried avg,norton etc. "they" cant find a problem smiley - erm could it be a trojan ??

smiley - cheerssmiley - crackersmiley - santa


windows xp a strange one

Post 2

winnoch2 - Impostair Syndromair Extraordinaire

Sounds like 'Windoze genuine advantage'. For whatever reason Micro$oft has decided that you have a copy of Windoze, not a purchased original. It seems to have happened to lots of folk.

I typed " windows genuine advantage error" into Google and it came up with lots of stuff. Have a look.

Someone more knowlegable will be along shortly to be more specificsmiley - ok


windows xp a strange one

Post 3

ChiKiSpirit

have you reported it to Microsoft?


windows xp a strange one

Post 4

airscotia-back by popular demand

I know someone else this has happened too, and it can be caused by an attack on your computer which uses a weakness in windows. The vunerability has been rectified by a couple of emergency patches, but you can't download these until you've got rid of the error message/attack.

If you ring the free Windows helpline they will verify your windows version is genuine(I'm assuming it is) and a VERY helpful chap will talk you through the process of resetting your computer. In the case i dealt with, this meant getting a new number for your version of windoze.smiley - ok


windows xp a strange one

Post 5

taliesin

Go here: http://www.pchell.com/support/windowsgenuineadvantage.shtml

*refrains from mentioning Linux, FreeBSD, OpenSolaris etc..*

*realizes just did* smiley - blush


windows xp a strange one

Post 6

flubber

sorted smiley - cheers


windows xp a strange one

Post 7

ChiKiSpirit

I always like to hear a happy ending smiley - smiley


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