A Conversation for The H2G2/LDers' Advice Corner

Digibox Email Attachments

Post 1

Element9inety2wo

Not an h2g2 query, I know. Forgive me.
But does anyone know the mysterious "laws" that govern how Telewest's (in)activemail handles picture attachments? I'm well aware of the 50K limit (God knows, I'm reminded of it often enough!) but even smaller file sizes remain undisplayed, leaving only the accompanying text & that irritating mantra about forwarding to a PC (they don't seem to grasp the fact that if I had a PC account I wouldn't be using this slipshod system in the first place!)
Its annoying when you consider that on this site & when the firewall's down, the digibox copes with high-res images & even animated gifs, but within the email system just the tiniest jpeg sends it creaking back to the Stone Age. I vaguely recall being able to view them as microscopic thumbnails, is this a false memory of an urban myth or is the service getting worse at increasing expense?

Hmm, reading over that, it sounds more like a rant than a query smiley - smiley let me rephrase it ... "Why doesn't the digibox display picture attachments & is there a way to access them without 'forwarding'?"


Digibox Email Attachments

Post 2

Andy

Hello....smiley - smiley

Yeh you access it once if it dont display the picture go out to resived mail and acess it again untill it shows up

And when you acess it leave it a few moments before you move the picture down giveing it time to load up so to speak

Im on a box and i can see pictures in my E-Mail box

See if this helps -Intern-


Digibox Email Attachments

Post 3

SEF

Waiting for the picture to load sounds like good advice. It even applies to PCs some of the time. smiley - yikes


Digibox Email Attachments

Post 4

Andy

Hi SEF...

Im just going smiley - smiley

Night night

If you need any more help just post here and some one will be happy to help.Im just going so i will reply tomorow smiley - smiley


Digibox Email Attachments

Post 5

Loup Dargent

>Waiting for the picture to load sounds like good advice. It even applies to PCs some of the time.<
Especially mine..smiley - wah

Yep, waiting for the piccy to load is a good idea [or sometimes going back to the email a few times helps]... As for the Attachment problem itself, i don't have any answer unfortunately... and yep, if you haven't access to a PC with a free email account then you won't be able to forward it and know what's in it...smiley - cry

Might be worth going to the local library and open one of these free email accounts just for that [and you can access your PC email account from any computer]... though some have some little rules that need to be known like for example if you haven't accessed it for a certain amount of time the account is closed down..smiley - yikes That happened to me with Hotmail if i remember well... i was only a few days too many without accessing it and it's now in a virtual limbo...smiley - grr

Would you like me to ask TW about the attachment issue when i surf their website?!... I might not get any answer but we have nothing to lose by asking...smiley - biggrin

Hi SEF and INTERN...

Talk soon...smiley - surfer


loupsmiley - fullmoon


Digibox Email Attachments

Post 6

Andy

Hello loup smiley - smiley


Digibox Email Attachments

Post 7

kow

The problem with waiting for it to lad is that it hardly ever seems to, and you can spend forever going in and out of it.smiley - grr
It is getting worse and has been doing for some time. It used to be 50k limit but I think that just applies to text now and the maximum size of jpegs and gifs seems to be around 12k.

Let us know what TW say when you get a reply loup.smiley - smiley


Digibox Email Attachments

Post 8

kow

lad=load smiley - blush


Digibox Email Attachments

Post 9

Andy

Yeh sometime `s you get the file attachment at the bottom and no picture going out is the only way to get rid of itsmiley - smiley

It some times takes a few attempts but gets there in the end


Digibox Email Attachments

Post 10

kow

Intern: You must have more patience than I.smiley - smiley


Digibox Email Attachments

Post 11

Andy

smiley - laughMost of the time


Digibox Email Attachments

Post 12

SEF

Hey kow et al, can you get back into my PS yet? I did a bit of clearing up and got a few names removed from the friends lists.


Digibox Email Attachments

Post 13

Andy

smiley - smileycouldn`t any one get into
you p.s Sef


Digibox Email Attachments

Post 14

SEF

Kow said it was crashing the digibox and I'd noticed that quite a few people had added themselves to the reciprocal friends list over the past couple of weeks.


Digibox Email Attachments

Post 15

Andy

Yeh i had a go at geting in and its smiley - oknow


Digibox Email Attachments

Post 16

kow

Its fine for me too SEF, not that I lurk your threads or anything.smiley - winkeye


Digibox Email Attachments

Post 17

SEF

You could be the only one who doesn't then. smiley - winkeye Last night AWOL was even posting the list of them onto another thread. smiley - weird


Digibox Email Attachments

Post 18

Andy

Was he smiley - smiley


Digibox Email Attachments

Post 19

Star Fleet...

SEF

what has awol been posting ive missed them smiley - sadface

Star Fleet
smiley - zen


Digibox Email Attachments

Post 20

SEF

I didn't know there was some sort of AWOL watching sport/hobby. Is this like trying to spot trains or rare birds? smiley - silly

AWOL posted the contents of my PS into the tea-shoppe thread along with repeating various people's posts from a little earlier in the thread. There was no reason given for doing this. smiley - weird


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