h2g2 The Hitchhiker's Guide to the Galaxy: Earth Edition

Apologies if you were unable to access h2g2 this morning. We had a number of problems occurring simultaneously, which meant that some Researchers will have had problems logging in or in getting these pages to load. Our technical teams are working to resolve the issues and always aim to respond as quickly as possible whenever problems occur.

We appreciate that the 'Server too busy' messages are also appearing more frequently than we're happy with. The Communities and Technical teams are investigating ways to improve performance, but it's essential that each solution is fully tested to ensure that a quick fix doesn't cause additional problems down the line.

As ever, your patience and understanding is appreciated.

come on.... we all know you had to clean out the hamster cage Everythign appears to be fully functional and working along at a good speed now

SO some of the Hamsters caused a ruck then!

It wasn't only h2g2 having these problems, I tried a few of the messageboards to sign in - thought I could cheat the system - but alas, the problem was genuine

Traveller in Time not a fan
"Seems the 606 board was closed for an hour, I thought 'Elton' was running without missing the sy. "

You should have heard the language emanating from my gob this morning!

Yes but the system does seems to be flying now!

You should have heard the language emanating from my gob this morning!

Yes but the system does seems to be flying now!

I think I spoke to soon. Just been staring at this message for a minute waiting for it to load!

I'm starting to think that cleaning the cages may not be enough... if Auntie will spare you a few quid you could pop down to the pet shop and get some new hamsters.

someone applied a patch with the old code in it didn't they? I only suggest that as I got the old 'We apologise for the inconvenience: Unknown error' message instead of the new fangled 'Talk: servers too busy' one.

Ah, t'was quite nostalgic really...

I missed that error message no! you can't replace the hamsters!

That would explain why I was told there were over 9000 new posts on the "Tell me a joke" thread.

p.s. Mr. Dreadful, seen the new version of my PS yet?

When are DNA going to get a new server, this one obviously can't cope anymore

Yes, there are still problems with the DNA servers at the moment. The
technical teams have been working very hard over the past couple of weeks to implement some small, incremental changes and upgrades to the
site. There are still many tweaks and upgrades that the techies have to
implement - unfortunately, it's *not* just one single issue that's causing these problems, and each minor fix needs to be tested to make sure that it doesn't cause new additional problems. That's the reason why the gradual improvements may not appear instantly obvious to us all.

Paully

Does that mean the BBC can't afford it?

"That's the reason why the gradual improvements may not appear instantly obvious to us all."

Yeah, I send phrases like that to the users of my systems as well I love corporate speak

No, it means exactly what we've said above...

P

Reefgirl, the servers could be the bestest in the world... but it won't make the blindest bit of difference if the problem is software related.

I've just got the '-1 post' -for the first time, and it brought me right to the start of this conversation