A Conversation for Ask h2g2

Cloudmark down?

Post 1

Marj

Hiya,
We've been using Cloudmark spamnet for ages, and its been ace, but its just stopped working the last couple of days, and I can't get on to their website. They aren't responding to e-mails. I've tried to find a discussion group or something where I could find out what's happening, but I can't find anything . . . Anyone got any advice? Anyone else using it? same problem or it just us? Any ideas on how I can find out what's happening? (I'm not very good at search engines!)

Thank you!


Cloudmark down?

Post 2

IctoanAWEWawi

hmm, just got onto their page myself ok. Try again?
Also did a quick search of the news.admin.net-abuse.email newsgroup and there don;t appear to be any recent reports of problems with the service, but I did find the following message from back in March about how some of the M$ patches had caused a block to various spam filters:

http://groups.google.co.uk/groups?q=cloudmark+problems+access&hl=en&lr=&ie=UTF-8&selm=epi450toa6c1ngo515i237g6kuu2bfv2jo%404ax.com&rnum=1

might be worth a look?


Cloudmark down?

Post 3

Marj

Thanks . . . I still can't get through to it . . . baffling . . . what might cause me particularly not to be access the website? I've tried using different browsers . . .

I don't think its the problem mentioned in that discussion, but thanks for looking!

why is nothing ever simple????!


Cloudmark down?

Post 4

Still Incognitas, Still Chairthingy, Still lurking, Still invisible, unnoticeable, missable, unseen, just haunting h2g2

It's working for me.Could be a proxy issue with your ISP.Who are they?


Cloudmark down?

Post 5

Marj

Legend. Grrrr. They don't answer the phone. And it is definitely something wrong at ISP level.
Fed up of spamspamspamspam.

Thank you though.


Cloudmark down?

Post 6

Still Incognitas, Still Chairthingy, Still lurking, Still invisible, unnoticeable, missable, unseen, just haunting h2g2

Well if you are on the hunt for a new ISP try Net4Nowt for some advice first.They get everyone to rate their isp there so hopefully you can get some insights before changing.If you can change that is.


Key: Complain about this post