A Conversation for h2g2 FAQ: Moderation

Personal Space

Post 1

U218534

Why has my personal space (http://www.bbc.co.uk/dna/h2g2/classic/U218534) been referred? I haven't contravened any House Rules as far as I can see, although I have put my instant messaging address on it, but I thought that was OK? I haven't had an email yet, but I've had trouble receiving email from h2g2 before even though the email address in my preferences is correct. It just said that it has been referred, pending moderation...

Joe C. smiley - spork


Personal Space

Post 2

Clelba

hmm...how long has it been like this?
you should get an e-mail soon, which you'll be able to reply to. If you don't receive an e-mail, do you have another account you could use instead?
^. .^
= ' =
Guru
CommunityArtist


Personal Space

Post 3

Clelba

(e-mail account, i mean)
^. .^
= ' =
Guru
CommunityArtist


Personal Space

Post 4

Mikey the Humming Mouse - A3938628 Learn More About the Edited Guide!

It's just been *referred* to the Community team by the moderators, so Joe won't necessarily receive an email. A referral happens when a moderator isn't sure whether something breaks the House Rules or not. There are two things that can happen at this point:

1) The Community team will decide that your personal space doesn't violate the house rules, and will reinstate the page. If this happens, you won't get an email (at least as far as I know).

2) The Community team may decide that your personal space does violate the house rules, and will send you an email telling you why. At that point, the message on your space will change from saying it's "pending moderation" to saying it's been moderated.

Because the members of the Community team are full-time staff and do have lots of other things to do, this won't necessarily happen lickety-split -- but I would expect it to be resolved within the next 24 hours.

Hope this helps some!

smiley - smiley
Mikey smiley - mousesmiley - musicalnote


Personal Space

Post 5

Amy the Ant - High Manzanilla of the Church of the Stuffed Olive

Me should still be able to edit their space though and remove anything that might be a problem. It could be something as simple as a link that didn't work at the time it was checked.

Amy smiley - ant


Personal Space

Post 6

Mina

Hi there, you should have had an email by now. Sorry for the delay.


Personal Space

Post 7

Mikey the Humming Mouse - A3938628 Learn More About the Edited Guide!

And yay! Joe's personal space has returned. smiley - smiley Mikey


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