h2g2 The Hitchhiker's Guide to the Galaxy: Earth Edition

Hello and welcome to h2g2--we're glad to have you here!

My name is Jeff and I'm one of the ACEs (Assistant Community Editors) here at h2g2. If you need any help, don't hesitate to leave me a message on my user space (by clicking on my name above) or using the "reply" button below.

Also, feel free to check out this list of places to visit around h2g2. http://www.bbc.co.uk/h2g2/guide/A579431

Welcome aboard and enjoy the experience.

Jeff

*waves to Jeff*

Hi jofrog
I am just checking that you were indeed greeted by an ACE, as I saw your request for help on another newcomer's page.
If you have any questions about the site, by all means please ask Jeff here, or myself, or another ACE.
Other newbies do not understand the site yet, but they are great for making friends with

A page you may find useful to read is this:
http://www.bbc.co.uk/h2g2/guide/welcome.

I hope this helps.

Jeff and Crystal Butterfly, Jofrog is using webTV so she can't see the reply buttons. That's why she couldn't reply to you. She can only post new conversations unless someone provides a reply link for her.

http://www.bbc.co.uk/h2g2/guide/AddThread?inreplyto=1222159

HI, thanks for the greetings, Jeff and Chrystal Sorry didt reply earlier as Brownfurby says Im on webtv which causes a few probs, but a lot of people have been great and have helped me out with advice,links,reply links etc, and lifes becomeing easyier, thanks for concern and offers of help... might well have to bother you for help. thanks. jofrog.

SORRY>>>>CRYSTAL. spelling not my strong point. jofrog.

No problem jofrog
Shout if you need any assistance whatsoever.


Web tv huh>
Should have guessed, with you being a frog 'n all.

Hi Crystal. thanks and yes croak... croak .... bye jofrog.

Hi jofrog.
Please don't croak!


Crystal

Hi Crystal.

sorry about croaking, I will try to keep it to a very quiet croak! I wonder if you or any others could ans' a question that puzzell's me ,as I think you know I have a few prob's as I use web tv, not seeing a reply button is one but can usualy get round this by going back to origin of post, or brownfurby's links or sometimes I am given relpy link by kind friends, but anough more difficult problem is pages that wont load, any idea's of ways round it or idea why it happen's with some rather than others? bye jofrog.

The pages won't load?
Oh dear.
I can go find someone to answer your question.
Please be patient, someone will be here to help you soon.


Crystal

I'd suggest leaving all the details you have (like version of WebTV, the pages in question , etc) about the problem on the Known Issues with Browsers page http://www.bbc.co.uk/h2g2/guide/A187292, and hopefully someone will rectify the issue. I know that really isn't much help, but at the moment I can't come up with any more useful suggestions. Sorry.

Hello jofrog :-) I think the problem just comes down to net congestion. From previous evidence it looks as if you have a slower than average connection and, due to Sept 11th, the BBC servers have been very overloaded for the past couple of months. h2g2 pages are built on-the-fly from a kit of bits fitted into one of several templates. For example, a user page is made up of five pieces all of which have to be fetched and assembled. At times of heavy traffic the potential for an incomplete download is immense. There's not much we can do about the BBC end of things. Presumably they will wait to see if the increase in traffic is sustained and, if so, will then do something about their hardware but nothing is likely to alleviate the problem in the short term. You might have a go at your cable company. Something is not right there - other webTV users receive the reply button so I don't see why you shouldn't. Tell them that your connection is too slow. All you can do is to try to force the page to reload from the server so that all the components are picked up afresh. On a PC this means pressing the 'refresh" button in the brower toolbar but for WebTV you may have to "go round the houses" - repeat a sequence of links to see if the final page loads properly this time. Amy the (Guru) Ant Here's your reply link :-) http://www.bbc.co.uk/h2g2/guide/F73320?thread=131110&post=1495782#p1495782

I Doubt that, Amy, because when I was on the WebTV system (Am I allowed to mention the name? It's nickname is Smelly-pest.. cockney rhyming slang, even though It's not the biggest cable company in London ) The pages would not load, and espcially past posting 20 or 30 in forums, i would get the header of the page and then the busy light on my web box would freeze instead of flashing to show it had frozen, and then you'd have to un plug it, plug it back in and fiddle about with it a little...

(By the way, the header is the bbc online [now our brilliant h2g2!] logo all the way to the right.. and then nothing.. )

and Jofrog's reply link was a link the the posting you posted!

here's a link: http://www.bbc.co.uk/h2g2/guide/AddThread?inreplyto=1496113

aka

PS: I know I don't live in London, but I know friends that do and the majority of them have the other company... nthell...
aka

So, clever clogs, what's your theory about what causes this problem?

Hi all, thanks for all your coments, helpful sugestion's,and general intrest, yes my co' is nthell, I do some times manage to find ways round loading prob's, Brownfurby's links page usually load (for some strange reason) when I have one to a particular conversation (like this one). I have had a go at nthell,will have to try again, thanks again,moral suport and for links. take care all. jofrog.

well, somthing is happening, I can now see graphic's and smilieys and even the mythical repy button, this is a whole new world for me I am a bit overwelmed loading problem remains in fact seems worse, and things have got even slower,maybe teething prob' but guess you cant have everything! Im still a very happy cant stop playing with these new toys. on me, thanks for advice and help all. byeeee, jofrog.

How? What happened? Are you on a computer? I don't believe everything can go right for a change using a tv browser.. They're just not designed to work! Have fun with the smileys and stuff, Jofrog, and Amy, My theory on why webtv has problems is because its cheap for intance, "Smellywest" buy in their equipment for a third of what they charge for it if ever broken; £300, and £12.50 for a remote control, £29.99 for a keyboard; when they buy in all their equipment so cheap, and don't spend time fixing it.. is my theory.. the webtv conmpanies are too tight with their cash

aka

Hi aka, no idea how it happened,I still dont quite believe myself!! maybe I am just dreaming!! but as they say "ours is not to wonder why,ours is but to thank the telly guy's" sorry that was terrible! YES things are still far from perfect but still a little progress is better than none 'ant it. byeee jofrog.

Well you're a better person than me for hanging in there I Know when I was on the webtv if after a few days of trouble like what you're talking about I'd have left! ! But came back when I had a better system of course

Glad your box is working now
aka