A Conversation for New h2g2 Feedback

"There has been a problem with the page"

Post 1

Kitty

User 96810, when logged in, gets "There has been a problem with the page" appear on /any/ h2g2 page attempted to view. This means the user cannot do /anything/ (like post a bug report or sign out.) Once h2g2 cookies are deleted, site is readable again but user is signed out (obviously enough).

OS: Windows7
Browser: Firefox 7.01, also occurred in IE 9.0.3
Skin: goo
Time of day: 21:30 UTC

It's possible attempted use of ae ligature in the screen name may have affected the situation, but it worked initially ...


"There has been a problem with the page"

Post 2

Asteroid Lil - Offstage Presence

Hallo Kitty, I'll bring this to the techs' attention.


"There has been a problem with the page"

Post 3

Kitty

I guess the techs are quite busy, but an acknowledgement of the bug report might be nice... smiley - erm


"There has been a problem with the page"

Post 4

Asteroid Lil - Offstage Presence

Oh dear, you haven't been contacted. We've stepped all over each other. Let me head to the back room and find out.


"There has been a problem with the page"

Post 5

Kitty

Thank you


"There has been a problem with the page"

Post 6

Asteroid Lil - Offstage Presence

The boys in the back room believe they have fixed the bug, but can't confirm whether you've been told since I don't know your email address (don't post it here!). Have you tried logging in again?


"There has been a problem with the page"

Post 7

AEndr, The Mad Hatter

Yay, it's fixed, thank you
No, neither I nor Kitty had been told. I did try logging in a while ago, but as I then have to go deleting cookies again in order to read h2g2 I didn't try yesterday.

Thank you thank you


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