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The Joy of Deliveries
Secretly Not Here Any More Started conversation Apr 13, 2012
I'm trying to get a piece of furniture delivered. I bought it on Amazon for £18.
The company I bought it from has passed it to a delivery company. Who will deliver it for a fiver.
Oh, but it needs to be signed for.
And they only deliver Monday - Friday.
And Saturday, for an extra tenner.
And it's a further tenner to deliver it before noon on a Saturday.
Or they could deliver it to a different address.
For an extra tenner.
There was an option to leave it in a secure place for free - which I attempted to get them to do today. However their driver apparently didn't have the wherewithall to find the gate to the back garden.
Which leaves me with three options.
1) Pay an extra £20 to have it delivered tomorrow at a time when we'll be in. (total delivery cost - £25 for an £18 item)
2) Pay an extra £10 and miss the match so it can be delivered at a random point tomorrow. (total delivery cost - £15 for an £18 item)
3) Cancel it, leave a snotty review, and buy said bit of furniture from elsewhere.
What do you all suggest?
.603
The Joy of Deliveries
Sho - employed again! Posted Apr 13, 2012
3
but check you won't be liable for postage
and next time
make sure you can specify when and where for the delivery
The Joy of Deliveries
HonestIago Posted Apr 13, 2012
Option 3. Charging to deliver to a different address is particularly galling since it's no different to delivering to your address.
The Joy of Deliveries
Sho - employed again! Posted Apr 13, 2012
I always have small things sent to my office
furniture would need me to take a day off - so I'd probably make do it
The Joy of Deliveries
Secretly Not Here Any More Posted Apr 13, 2012
I assumed it'd be coming via Royal Mail, which is fairly easy to pick up.
Little did I know I'd be stuck with "Luxury Express".
The Joy of Deliveries
Witty Moniker Posted Apr 13, 2012
Cancel it, repurchase from the same source (if it can't be found elsewhere) and have it sent to your office.
The Joy of Deliveries
Secretly Not Here Any More Posted Apr 13, 2012
It'll be repurchased from elsewhere. That's for sure.
The Joy of Deliveries
McKay The Disorganised Posted Apr 13, 2012
Cancel - and slag of the delivery company - never heard anything so ridiculous. (Obviously I have, but you get my drift)
The Joy of Deliveries
psychocandy-moderation team leader Posted Apr 13, 2012
FWIW, my choices would have been (3) or (2), depending on how much I'd paid to see the match in question.
I also tend to get most things delivered at the office so someone will accept delivery. If it was something large, one of us would have to take a day off- in which case if there was an option to pay an extra $20-$40 for Saturday delivery instead of wasting an entire paid day off, I'd do it in a New York minute.
However it is very aggravating when ordering something and the terms, description, etc, are not spelled out precisely and you don't wind up getting what you thought you paid for. In which case I usually go for option (3).
The Joy of Deliveries
Secretly Not Here Any More Posted Apr 19, 2012
When I asked to cancel, they just threw my parcel over the fence. So that's that quandry sorted...
The Joy of Deliveries
Geggs Posted Apr 19, 2012
Does make you wonder why they couldn't just have done that in the first place...
Geggs
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The Joy of Deliveries
- 1: Secretly Not Here Any More (Apr 13, 2012)
- 2: Sho - employed again! (Apr 13, 2012)
- 3: HonestIago (Apr 13, 2012)
- 4: Sho - employed again! (Apr 13, 2012)
- 5: Secretly Not Here Any More (Apr 13, 2012)
- 6: Witty Moniker (Apr 13, 2012)
- 7: Secretly Not Here Any More (Apr 13, 2012)
- 8: swl (Apr 13, 2012)
- 9: McKay The Disorganised (Apr 13, 2012)
- 10: psychocandy-moderation team leader (Apr 13, 2012)
- 11: Secretly Not Here Any More (Apr 19, 2012)
- 12: Geggs (Apr 19, 2012)
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