A Conversation for New h2g2 Feedback
Missing the 'Featured Entries' on the front page
z Started conversation Feb 6, 2017
Hello all,
Just noticed that we were missing the featured entries on the front page - is this affecting everyone or just me?
Missing the 'Featured Entries' on the front page
Pastey Posted Feb 14, 2017
That error is triggered when either the API can't access the database, or if it can't work with the returned data (either through sending wrong information, or getting corrupted information back.
Seeing as the rest of the site is working okay, it'll be one of the last two, sending wrong data or getting corrupted data back.
Missing the 'Featured Entries' on the front page
Milla, h2g2 Operations Posted Feb 14, 2017
Tech have checked, but not found where the actual error is yet.
Pastey, could you send more info in emails, pleaase?
thanks
Missing the 'Featured Entries' on the front page
Milla, h2g2 Operations Posted Feb 14, 2017
Also, I've had a look at the entered data in the fp editor, but except for varying formats for links I couldn't find anything that stuck out. But I am a very rare user, and not 100% familiar with it.
Any ideas for fixing are appreciated!
Missing the 'Featured Entries' on the front page
Brian Gunner Larholm Posted Feb 14, 2017
I am looking into the problem and expect I will have a solution shortly.
As has been mentioned, it is probably an error in the returned content from the database, caused by the system choking on something, I'll locate it.
Missing the 'Featured Entries' on the front page
Brian Gunner Larholm Posted Feb 19, 2017
You have probably already spotted it.
Fixed.
Missing the 'Featured Entries' on the front page
z Posted Feb 19, 2017
I just checked in and saw it was fixed!
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Missing the 'Featured Entries' on the front page
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