A Conversation for Customer Services (UK)

Tip for Telephone Mazes

Post 1

Bright Blue Shorts

Often when calling, the telephone maze will begin with "please press * to begin your call" or some similar requirement. I always avoid doing this as it implies that my phone is too c**p to have something sophisticated like push buttons. The system then routes me to an operator as soon as one becomes free.

BBS smiley - smiley


Tip for Telephone Mazes

Post 2

Nate

works like a charm. dont press anything and you go straight through. i work in a call centre and always tell people to do that. they never listen to me though


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