A Conversation for How to Successfully Claim for Compensation from the Royal Mail

What a shower

Post 1


I bought an ipod off eBay - cost £185 including special delivery

Came home to a card through the door "I had a special delivery for you - but it got stolen out of my bag - please contact the manager"

Rang manager who apologised and told me to fill in a P58, that the postie had been suspended, and apologised.

Got back from my hols to a letter telling me i needed to send an original certificate of posting and would then receive compensation in the amount I paid i.e. NOT what it would cost to replace - (It was new in sealed box but I got it cheaply off ebay)

Two problems - I seem to have been wrongly advised as it looks like the sender should be doing the claiming, and also - why should I lose out cos of this shower? - they LOST an ipod and should replace it with an identical item imho, and if that costs them 40 quid more than I paid for it - tough! Special delivery really isn't very "special" at all

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What a shower

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