This is a Journal entry by Br Robyn Hoode - Navo - complete with theme tune

business talk V. 3.7

Post 1

Br Robyn Hoode - Navo - complete with theme tune

Hee hee, I just received this little beauty.

Just so you know, a TSB is a technical service bulletin.

"This TSB is regarding the need for a more clear and consistent approach to communicating the message contained in future TSBs.
At present TSBs are not being consistently actioned or understood by the recipient resulting in vehicles not having the necessary repair actions made to the required standard or timetable.
To eliminate misunderstanding and confusion a new standard layout for
future TSBs has now been designed incorporating a clear 3 key point
process to follow:
Issue - Root cause - Fix

All future TSBs will follow this new format ensuring the content clearly spells out what the issue is, why it exists and the relevant steps how to fix it."

Well. I got there in the end. Clear as mud aint it. It concerns me that in explaining how they've simplified it they've made it almost unreadable and certainly hard to understand!


business talk V. 3.7

Post 2

Jackruss a Grand Master of Tea and Toast, Keeper of the comfy chair, who is spending a year dead for tax reasons! DNA!

be gentle with the little buggers!

smiley - smiley


business talk V. 3.7

Post 3

Br Robyn Hoode - Navo - complete with theme tune

My version:

To make sure it's not just stupidity that's stopping you all from doing what you're told, we've made it easier to look at and written it in bigger letters and shorter words. Hope it helps, there's no excuse now!


business talk V. 3.7

Post 4

turvy (Fetch me my trousers Geoffrey...)

smiley - roflsmiley - roflsmiley - huh

Robyn

That's one for the Plain English Campaign... http://www.plainenglish.co.uk/

t.


business talk V. 3.7

Post 5

Br Robyn Hoode - Navo - complete with theme tune

When I can get on a real computer, I'll take a peek smiley - smiley


business talk V. 3.7

Post 6

Jackruss a Grand Master of Tea and Toast, Keeper of the comfy chair, who is spending a year dead for tax reasons! DNA!

I think the font is all wrong............. and it's not quite Black and White Enought smiley - biggrin


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