This is a Journal entry by smurfles
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smurfles Started conversation Feb 19, 2007
just in case anyone has set me e-mails recently to my hotmail addy.I must apologise if you haven't had a reply....my BRAND NEW internet provider is causing some real problems,it's a matter of if we manage to get on to the internet at all!!!
Do keep trying to mail me though.. and i'll keep trying to read and reply...it should be sorted out in the next day or two..so they tell me!!!!
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frenchbean Posted Feb 19, 2007
You would have thought that by now and with so many people using the internet that they'd have got things running more smoothly
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Smudger879n Posted Feb 20, 2007
That is why I am glad that we live in a Cable area, as I have heard so many bad stories about some of the other ISPs
Not only is their service bad, but some of them impose D/Load limits as well. I might just have a 2meg connection, but its always up around that speed as well
So I hope yopu get it sorted soon Smurfles
Smudger.
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smurfles Posted Feb 20, 2007
This IS cable smudger!!!!
Well.originally yorkshire cable,then telewest,then telewst/ntl,and now it's virgin media...but the problem started before it became virgin!!
It's no good ringing,,i've spent hours on the phone with various people,calls as long as an hour,give or take a few minutes!!!NowI've just given up,
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Smudger879n Posted Feb 20, 2007
Well if you can get on line, try using the "Self Help" page on Virgin Media
I had problems a few days ago, and could not get on line at all? then some stupid at the call centre told me to log onto a certain site? Hello! I said, I cant get on line at all, same answer
I the end, I managed to find the problem, it was Windows itself that was blocking me from getting on line It had lost my connection
There is a good web site for all Cable customers, its called Cable Forum, worth a look!
Smudger.
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smurfles Posted Feb 21, 2007
Thanks smudger,i'll tell hubby when he comes home!!I was on the phone again to them last night,and went through all the same procedure that we've gone through so many times i've lost count....then they told me it was something the engineers were fixing!!!!
It's three weeks today since the problem started,they must work very slowly!!
Key: Complain about this post
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- 1: smurfles (Feb 19, 2007)
- 2: lil ~ Auntie Giggles with added login ~ returned (Feb 19, 2007)
- 3: aka Bel - A87832164 (Feb 19, 2007)
- 4: Shhhhh (Feb 19, 2007)
- 5: frenchbean (Feb 19, 2007)
- 6: Smudger879n (Feb 20, 2007)
- 7: smurfles (Feb 20, 2007)
- 8: lil ~ Auntie Giggles with added login ~ returned (Feb 20, 2007)
- 9: Smudger879n (Feb 20, 2007)
- 10: smurfles (Feb 21, 2007)
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