h2g2 The Hitchhiker's Guide to the Galaxy: Earth Edition

People of the UK - a warning about the service of Direct Line insurance.

Go to your filing cabinet, documentation wallet or whatever - and make sure you're covered for what they say you are. If necessary call them and ask, because they are not true to their word. Then get them to send out a signed document detailing the conversation, for they will not believe it took place without evidence.

I extended my cover three years ago to cover my camera etc. when travelling. I was told there and then that the cover was in place and accepted their word in good faith. Now, when I try to claim, I am told that I am not, nor have I ever been, covered in such a way. They will not accept that it is their mistake simply because I have failed to point it out to them in the intervening period, and have denied my claim for my stolen camera. Strangely I only discovered their error when I try to use the insurance. They are not willing to take any responsibility for their error, blaming me instead for not having pointed out their error earlier.

They did very kindly offer to extend my cover in the future for an additional charge. I very kindly offered them a choice of orrifice.

In short, their word is meaningless, they only operate on proof and documentation and their customer service apparently doesn't even extend to believing a customer when he calls and points out the error.

I shall be moving all my insurance away from direct line in future, and would recommend anyone to consider carefully what sort of organisation they are dealing with before entering into a policy with them.

Ad of course ugger.

I do't rememer puttig it i the ag though huy. I'm sorry...

Zatic

It's not your fault at all. Don't worry about it.
I'm trying to claim it on my travel insurance at the mo...

Those bastards!

Well...as it was a pre-ooked holiday type thig it should go through o your travel isurace.....right

OH! To have my keyoard ack!

Zatic , plaig a trip to PC world tomorrow, for this is gettig irritatig...

Hi Zantic. trust your feeling OK.

I see you've lost your "n's" and "b's" here, borrow mine,

just hold don the Alt key and type in the numbers on the number's key pad Alt + 97 = A ect.But you know that.

A =97
B =98
C =99
D =100
E =101
F =102
G =103
H =104
I =105
J =106
K =107
L =108
M =109
N =110
O =111
P =112
Q =113
R =114
S =115
T =116
U =117
V =118
W =119
X =120
Y =121
Z =122
0 =48
1 =49
2 =50
3 =51
4 =52
5 =53
6 =54
7 =55
8 =56
9 =57
- =45
= =61

nope, I never knew that! but thanks for the tip...

Zantic

Ok. nice to see the dragon back

And very subtle about it you were too A!

Zantic

Ya like a brick

for those tricky little key try.. http://leithauserresearch.com/nokeys.html

Thanks for that Dent, but of course I'm on the one system it don't seem to work well with. never mind, I'll just go to that PC place and get a new board tomorrow. I can type very well in normal circumstances, but this is p1ssing me off greatly. It's amazing how much you use n and b without realising it.

Zantic

Sounds like the times I've used a French keyboard. Many letters are in different places! Important ones like E!

Zantic
On the Start menu:
Point to All Programs.
Point to Accessories.
Point to Accessibility.
Select On–Screen Keyboard.

Where's TPC? Could he be . . . painting?

I shouldn't think so

Maybe he's just off shouting at that stoopid insurance company?

The onscreen keyboard is all very well Dent, but I just don't get on with those sort of things. Which is, of course, why I fixed it with a new one. And it is just so much better than the old keyboard. But thanks for trying to help. I've given you back your n, b and / keys by the way!


Zantic

I have one with a track ball built in, which I love. I had to give up the mouse -- it was causing me pain from my shoulder all the way down my arm. By Fridays I was in agony from using the thing all week.