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I have been locked out of h2g2!
Researcher 209440 Started conversation Nov 18, 2002
I am Scarlet Woman and have been for some time! Today I was not allowed back in - I don't know if this because I have typed my login name incorrectly or if I have got my password wrong - I have tried every combination I can think of - can anyone help PLEASE!
I have been locked out of h2g2!
Abi Posted Nov 18, 2002
Hi
Email [email protected] including your User number and they will send you your login details.
Abi
I have been locked out of h2g2!
Amy the Ant - High Manzanilla of the Church of the Stuffed Olive Posted Nov 18, 2002
It could be because the password is case sensitive. try putting a Capital letter at the start.
Or it could be that the settings on your browser have changed. Check that cookies are being accepted.
Amy 
I have been locked out of h2g2!
Researcher 209440 Posted Nov 18, 2002
Thank you....but, I'm still stuck as Researcher 209440 - the support team got back to me - with my login name - but I think it is the login name for this space.
When I go to preferences I can't change my number to a name because apparently my e-mail address is invalid - not sure how that is possible?!
I simply want to delete this space and gain access to my original space as Scarlet Woman...what should I try next?
I have been locked out of h2g2!
Tango Posted Nov 23, 2002
What info did you email the support? You need to send them you ORIGINAL U-number, your ORIGINAL username, your ORIGINAL email addy, and, if you trust them, what you think your password should be.
Tango
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I have been locked out of h2g2!
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