Tech Support - Part III
Created | Updated Dec 15, 2009
Back To So Long, And Thanks For Laughing
General Motors HelpLine
General Motors doesn't have a help line for people who don't know how to drive, because
people don't buy cars like they buy computers, but imagine if they did....
HelpLine: "General Motors HelpLine, how can I help you?"
Customer: "I got in my car and closed the door and nothing happened!"
HelpLine: "Did you put the key in the ignition slot and turn it?"
Customer: "What's an ignition?"
HelpLine: "It's a starter motor that draws current from your battery and turns over the engine."
Customer: "Ignition? Motor? Battery? Engine? How come I have to know all these technical terms just to use my car?"
HelpLine: "General Motors HelpLine, how can I help you?"
Customer: "My car ran fine for a week and now it won't go anywhere!"
HelpLine: "Is the gas tank empty?"
Customer: "Huh? How do I know?"
HelpLine: "There's a little gauge on the front panel with a needle and markings from 'E' to 'F'. Where is the needle pointing?"
Customer: "It's pointing to 'E'. What does that mean?"
HelpLine: "It means you have to visit a petrol station and buy some more petrol. You can install it yourself or pay the vendor to install it for you."
Customer: "What? I paid $12,000 for this car! Now you tell me that I have to keep buying more components? I want a car that comes with everything built in!"
HelpLine: "General Motors HelpLine, how can I help you?"
Customer: "Your cars suck!"
HelpLine: "What's wrong?"
Customer: "It crashed, that's what wrong!"
HelpLine: "What were you doing?"
Customer: "I wanted to run faster, so I pushed the accelerator pedal all the way to the floor. It worked for a while and then it crashed and it won't start now!
HelpLine: "It's your responsibility if you misuse the product. What do you expect us to do about it?"
Customer: "I want you to send me one of the latest version that doesn't crash any more!"
HelpLine: "General Motors HelpLine, how can I help you?"
Customer: "Hi, I just bought my first car, and I chose your car because it has automatic transmission, cruise control, power steering, power brakes, and power door locks."
HelpLine: "Thanks for buying our car. How can I help you?"
Customer: "How do I work it?"
HelpLine: "Do you know how to drive?"
Customer: "Do I know how to what?"
HelpLine: "Do you know how to drive?"
Customer: "I'm not a technical person. I just want to go places in my car!"
"Help Desk Cafe"
Patron: Waiter!
Waiter: Hi, my name is Bill, and I'll be your Support. What seems to be the problem?
Patron: There's a fly in my soup!
Waiter: Try again, maybe the fly won't be there this time.
Patron: No, it's still there.
Waiter: Maybe it's the way you're using the soup. Try eating it with a fork instead.
Patron: Even when I use the fork, the fly is still there.
Waiter: Maybe the soup is incompatible with the bowl. What kind of bowl are you using?
Patron: A SOUP bowl!
Waiter: Hmmm, that should work. Maybe it's a configuration problem. How was the bowl set up?
Patron: You brought it to me on a saucer. What has that to do with the fly in my soup?!
Waiter: Can you remember everything you did before you noticed the fly in your soup?
Patron: I sat down and ordered the Soup of the Day!
Waiter: Have you considered upgrading to the latest Soup of the Day?
Patron: You have more than one Soup of the Day each day??
Waiter: Yes, the Soup of the Day is changed every hour.
Patron: Well, what is the Soup of the Day now?
Waiter: The current Soup of the Day is tomato.
Patron: Fine. Bring me the tomato soup, and the check. I'm running late now.
waiter leaves and returns with another bowl of soup and the check
Waiter: Here you are, Sir. The soup and your check.
Patron: This is potato soup.
Waiter: Yes, the tomato soup wasn't ready yet.
Patron: Well, I'm so hungry now, I'll eat anything.
waiter leaves.
Patron: Waiter! There's a gnat in my soup!
| The check: | Soup of the Day | $5.00 | Upgrade to newer Soup of the Day | $2.50 | Access to support | $1.00 |
| So Long And Thanks For Laughing |
