This is a Journal entry by Atlantic_Cable
Management Are Wrong
Atlantic_Cable Started conversation Jan 7, 2003
Recently I was unable to log in to my computer at work. Naturally I decided not to take calls from customers, as I would be unable to assist them.
I was wrong.
I was told to take calls and call them back when I could log in.
I took ninety (90) minutes to log in.
During that time I formulated Saxon's First Law of Temporal Management
W0 = Ct + Aw + As + D + (CB^D)
W1 = D + Ct
For all D: D > Sumof(Ct) -> W1 < W0
KEY
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W0 : Manager's Time Management
W1 : Saxon's Time Management
Ct : Call time. Time talking to customers
D : Log on delay.
Aw : Writing Address
As : Spelling Address
CB : Call Back time.
Theorem : As taking calls when computer not available requires more time to write address (for security validation), spelling addresses takes longer than normal calls. Also as delay continues, call back of customers becomes more difficult, as customers will have left premesis, left call box, or otherwise have become uncontactable.
However, Saxon's theorem for time management always completes the same amount of work in less time for all delays that are shorter that the total length of all normal calls that could be completed in the same amount of time.
Management Are Wrong
Atlantic_Cable Posted Mar 17, 2003
Will not take blame if you get fired for showing to boss
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Management Are Wrong
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