h2g2 The Hitchhiker's Guide to the Galaxy: Earth Edition

my bookmarks that go to my space in goo throw up errors. Has it gone now or is it just a glitch?

I'm having issues in Brunel too.....

Bea

Out of curiosity I've just tried changing my 'skin' preference. I tried all options including Plain. I got the same error message every time - The following error occurred: An unknown error occurred.

It's a good job my preferred skin is Pliny or I'd be having problems too.

I'll rouse Tech - it's probably Ripley having a fit - thanks for pointing it out.

It's Ripley having a fit.

It should be back soon.

Got it last night and this morning, but it's OK now, thanks Pastey.

I got the message "Disk is full" - You have the whole of h2g2 on ONE DISK?

haha Goo is back for me too.

I love the Disk full message. I really really wanted to send you all a 3.5" floppy that I found in a cupboard...

BBC penny-pinching doncha know We're still getting to grips with it.

As a matter of fact I've got a question about the 'disk full' message. I only get it on my More Postings page. I can still go to any other page or conversation on h2h2, and if I want to check on updated threads I can still see my Conversations list or my own user space. Why would it only do that for one particular page?

That wasn't the case last night though - Ripley threw a complete wobbler and all the other pages offered the Unknown Error message.

It's not on an 8 inch floppy, is it?

When I got here this morning, THIS page was the only one I was having an issue with. I was getting the ever so helpful "An error has occurred: an unknown error has occurred."

It was a bit frustrating having one conversation in my Convos popup that I couldn't clear as read.

Obviously, it's all better now.

Believe me, you *really* don't want to know the hardware setup needed to run Ripley.

Pliny's a much different beast, proper scaling of Linux based servers, etc. Both Ripley and Pliny share the same database, and some APIs (but not many) that sit on another server.

Usually when Ripley goes down, it's because it's filled up with logging. The beeb loved to log everything, and the bit that does it is in compiled code somewhere, that we've not managed to find yet. We've got some scripts that just delete the logs, but we've been getting a bit busier recently, and have had to up the frequency that we delete

you see, Pastey, I know that you are speaking English. But it might as well be Swahili or Klingon for all the sense that makes to me!

suffice to say: it works

Still getting the "The following error occurred: An unknown error has occurred" here (Brunel).

If you're still getting the errors, it's most likely down to wherever your cache is being sent from.

If you're getting the errors in Pliny, there's a bigger problem.

No problem in Pliny.

... What is this "cache" you speak of, and how do I find out if it is misbehaving ?

Mmh, I'll try from home tonight, see what happens.

I'm still getting the errors in Goo, so if it is the cache, does that mean I have to turn it off and turn it back on again?

Nah, the cache is handled by CloudFlare, so it'll sort itself out

I always have cache problems - I don't have any.

I'm still getting the Goo error, in Chrome and IE on my laptop, and on my Android phone.

Where do I report this?