This is the Message Centre for Loup Dargent

Help!!

Post 1

~:*-Venus-*:~

Hi Loup have you any idea whats going on, alot of digibox users cant access the site now smiley - sadface I managed to, but i've had the TW upgrade so maybe thats made a differenc
If they were to register on a PC would that then allow them access through the digibox? If so then is there anyway that you or i could register them if they sent details?
hope you can help smiley - smiley


Help!!

Post 2

kow

Hmmm, I re-registered ok, but I've got the new software too. You should be able to do it for them though.smiley - smiley


Help!!

Post 3

~:*-Venus-*:~

I hope so...some of them havent had tellywests upgrade yet smiley - sadface


Help!!

Post 4

kow

I don't think everyone will have it until mid November, not that its any good.smiley - erm Now I'll have to make excuses to all those emails saying, "I CAN'T GET IN!!!"smiley - smiley


Help!!

Post 5

~:*-Venus-*:~

Well i'm happy to help anyone out that needs it hun, afteralthey are my friends smiley - smiley...and poor Rebs is among those that cant get in smiley - sadface


Help!!

Post 6

kow

Yep, so am I. I see you have the problem with the repeating letters too.smiley - steam

Poor Reb's, mind you it's quieter.smiley - devil Maybe you should leave him to sweat it out for a bit.smiley - biggrin


Help!!

Post 7

Loup Dargent

I won't be able to try the digibox until later on but it took me ages to get back in my account through the PC [kow got in before me...smiley - wahsmiley - silly]...smiley - steam

Couldn't even open a new account...smiley - grr

So a wild uneducated guess would be that the digibox users who couldn't get in before should try again as they were some technical difficulties earlier on...
until we know more about the effect of the TW upgrade effect on the whole process that is...smiley - smiley As only one of the two digiboxes here has been "upgraded" i might be able to notice any difference...

Also, it's important that they validate their email addy [i think that all they need to do is to forward back the BBC email confirmation but kow must be more up to date on this one as he got back in...]...smiley - smiley

Talk soon...smiley - surfer

loupsmiley - fullmoon


Help!!

Post 8

~:*-Venus-*:~

I havent even had the "e.mail validation" which ih is odd considering i magaged to login again. I had the idea that if i logged someone in they would then be able to access on thier own digibox...seems that doesn't work as someone logged in on a pc, but still cant get online through thier digibox smiley - sadface
Kow and I must be the only 2 digibox users online thanks to the upgrade. Dam keyboard has arkwrights stutter now though smiley - wah spend more time deleting words than typing them smiley - sadface


Help!!

Post 9

Loup Dargent

>kow must be more up to date on this one as he got back in...<

Mmmm that will teach me replying before properly reading the messages...smiley - blush as you _both_ got in through the digibox...smiley - disco

One thing though is what kind of problem have they got?!... has it to do with the username they need to re-registrer with?! as this one was a bit confusing for many people...

Talk soon..smiley - surfer

loupsmiley - fullmoon


Help!!

Post 10

kow

I got in practically as soon as it came back online with no problems. So unless there's some JavaScript in the new re-registration I don't know...yet!


I'm just about to update someone now so I'll let you know if they have problems getting in.smiley - erm

Venus: Its a right pain innit?!smiley - grr


Help!!

Post 11

Loup Dargent

Delayed simulpost?!...smiley - biggrin

My connection is even slower than usual...smiley - wah

I'm getting lots of email alerts from the BBCiTesters Group so there might be some news on how things are going... hopefully things will get better soon [quite a lot of PC users seemed to have problems getting back into their accounts as well...]...

Back soon hopefully...smiley - surfer

loupsmiley - fullmoon


Help!!

Post 12

~:*-Venus-*:~

Kow
Let me know how you get on will you. so far i've had no luck with anyone else being able to access through thier box smiley - sadface

Loup
Will you keep me posted please so i can pass on the info to others, it might help them. thanks smiley - smiley


Help!!

Post 13

Researcher 515702

Venus: I haven't got on well at all. Hence the new account, I can't log back into my original one. Its only taken about a hour for me to reply.smiley - headhurts

People may have to register for a new account until the problems are sorted out.


Help!!

Post 14

~:*-Venus-*:~

Kow
I can see alot of smiley - bleep hootooers smiley - sadface


Help!!

Post 15

Loup Dargent

Results from last night attempts to re-register the h2g2/LDers space through the digibox:

First there was no buttons to click for either new membership or returning member on plain skin...smiley - yikes [there were there when we tested the darn system on the testing site...smiley - weird]

Clicked on "login"... but found myself back to square one...smiley - grr

Changed skin [ having clicked on "back to BBCi homepage" first ] and once back to h2g2 starts the process by clicking on the "sign in" button..............





To be told that there is a technical problem....smiley - wah


After a few too many messages telling me that there was a technical problem and, my patience having already been tested during the evening while trying to re-register my own account, i just gave up...smiley - sadface


The sooner this thing is sorted the better...smiley - steam

Talk soon..smiley - surfer

loupsmiley - fullmoon


Help!!

Post 16

Researcher 515702

It seems everytime I click on the sign in button it takes me to a screen saying h2g2 login but there's only the header there. Nothing to click on or anything.smiley - erm

Bloody technical problems!


Help!!

Post 17

~:*-Venus-*:~

Kow
Is it possible for you to create a "link" with your validation e.mail that could be sent to other digibox users?


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