A Conversation for h2g2 Feedback - Bug Reports

changeing details on digi box

Post 1

Andy

A good point came up about changeing password details
so i dicided id have a go im on a digibox and it wouldn`t let me change
my details is there a way around this problem for the short tearm while the problems with the new log in are sorted for us


changeing details on digi box

Post 2

Midnight Angel (ACE / G~A / GODDESS)

Oh hi internsmiley - smiley

Ive just sent a email asking for some feed back so hopefully your problem will be dealt with soon enoughsmiley - smiley


changeing details on digi box

Post 3

Andy

smiley - coolill get it tomorowsmiley - smileysmiley - zzz


changeing details on digi box

Post 4

SEF

"is there a way around this problem"

We might be able to make you another password FORM you could use on collective (as Spelugx did with the login FORM). Do you have any idea which bit isn't working or shall I just look for the usual suspects of SCRIPT, NOSCRIPT, flash and popups?


changeing details on digi box

Post 5

SEF

I've been through 3 forms so far from the "Retrieve my details" link. As far as I can see the fields should be visible to digibox users unlike the login one. The first asks you for your password to continue. The second shows you a lot of your current settings. The third (from pressing to change the settings) has a lot of boxes to do this: password, secret question, name, email and sex ("yes please" not being one of the standard options they might have included). Then there are buttons/links to save changes, go back or exit. How far can you get through this sequence?


changeing details on digi box

Post 6

Andy

smiley - okim ok geting passed the password to get to the details but nothing workes after that

the change details dosen`t work
and clicking on the option to show my password dosent work

the main page to create account are still ok up to the second page but that is it you cant get to step 3


changeing details on digi box

Post 7

SEF

One of the BBCi staff just said they were looking into it. If I don't see any action though I may just start creating alternative forms anyway... smiley - biggrinsmiley - yikessmiley - run


changeing details on digi box

Post 8

Andy

yeh you could do i guess

im sure to be fair to them they have a few problems with the new system and it will be a case of prioratiseing what needs doing and to what order would be best to sort it out insmiley - smiley


changeing details on digi box

Post 9

Midnight Angel (ACE / G~A / GODDESS)

Hi Intern smiley - smiley

Your problem is now being investigated smiley - smiley


changeing details on digi box

Post 10

Andy

Yep i knowsmiley - smiley


changeing details on digi box

Post 11

Midnight Angel (ACE / G~A / GODDESS)

Oh right.

Its just i repoted it and got a response back about it today saying it was being investigated. smiley - smiley

How are you today anyway?

smiley - hugsmiley - kisssmiley - hug


changeing details on digi box

Post 12

Andy

Im good smiley - tahow are you


changeing details on digi box

Post 13

Midnight Angel (ACE / G~A / GODDESS)

yeh not to bad smiley - ta
Got my strong pain killers from dr and some lotion for this rash he just said its a skin condition that will clear within a week with this lotion smiley - smiley


changeing details on digi box

Post 14

Andy

thats good news thensmiley - smiley


changeing details on digi box

Post 15

Midnight Angel (ACE / G~A / GODDESS)

yep it is still ichy thoughsmiley - grr

Oh you had your email updated yet? mine got done today not even tried to use itsmiley - grr its awfulsmiley - sadface


changeing details on digi box

Post 16

Andy

No not yet still same e-mail smiley - smiley


changeing details on digi box

Post 17

Midnight Angel (ACE / G~A / GODDESS)

yours will change soon too and believe me your hate itsmiley - grrsmiley - wah

Right have to go like said in previous thread
so speak later have funsmiley - smiley

smiley - hugsmiley - kisssmiley - hug


changeing details on digi box

Post 18

Andy

smiley - ok


changeing details on digi box

Post 19

Oetzi Oetztaler....Anti Apartheid

BBC.... look sharp campers
Mess this up and you'll mess up your chances of a mandate renewal.
nb "ACCESS TO CONNECT"
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>


changeing details on digi box

Post 20

SEF

Venus (U218978) also has a problem with "Retrieve my details".


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