A Conversation for h2g2 Feedback - Bug Reports

EB: Problem with Search again

Post 1

Gnomon - time to move on

The Search has failed again. All searches are now showing only entries that existed a couple of weeks ago. New entries are not shown, and if you rename an old entry, you can only find it by searching for the old title, not the new one.

I suspect that the Index Server has stopped and needs to be restarted.

smiley - smiley


EB: Problem with Search again

Post 2

h2g2Support

Thank you Gnomon, we'll get on to this asap. smiley - ok


EB: Problem with Search again

Post 3

The H2G2 Editors

Hi Gnomon, I think that should be sorted now. Thanks for taking the time to point it out to us. smiley - ok


EB: Problem with Search again

Post 4

Gnomon - time to move on

Yes, that certainly seems to be working now.

smiley - ok


EB: Problem with Search again

Post 5

Gnomon - time to move on

Once again, the search feature has failed. Please do what you did last time.

smiley - smiley


EB: Problem with Search again

Post 6

The H2G2 Editors

Hi Gnomon. Can you give it 24 hours and then try again please. If it's still not working, we'll report it. Cheers smiley - ok


EB: Problem with Search again

Post 7

Gnomon - time to move on

Well, it's been down for more than a week now.


EB: Problem with Search again

Post 8

The H2G2 Editors

Okay we'll try and find out what is going on. Thanks.


EB: Problem with Search again

Post 9

The H2G2 Editors

Could you just give us a short list of what you've been searching for and what's been coming up please, and we'll start checking. Thanks.


EB: Problem with Search again

Post 10

Gnomon - time to move on

I have a number of entries called "Gnomon Test" - there's about 30 of them. If I untick the box for "Edited Entries only" and search for Gnomon Test, I get back a list of entries, but many of them are ones which used to be called Gnomon Test, but I changed their names weeks ago to other things. They shouldn't come up in the search.

Also, if I search for new entries I created recently such as "Second Crusade", it fails to find my entry A70953636 The Second Crusade.

All this suggests that your internal spider has stopped crawling a few weeks back, which may not mean much to you, but will mean something to the techies.


EB: Problem with Search again

Post 11

Damnyoureyes

I'll try and have a look today


EB: Problem with Search again

Post 12

Gnomon - time to move on

Woohoo! It's working now, for the first time in weeks!

smiley - applause


EB: Problem with Search again

Post 13

The H2G2 Editors

Glad to hear it. Quick - no one breathe on it.


Key: Complain about this post