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Trying to recover my account hasn't worked.

Post 1

Researcher 171264

I was on the old h2g2 as 'yaxxbarl' aka Researcher 55066. I have tried to access my info. using the facility to convert an h2g2 account to a bbc account, by asking for a user name 'yaxxbarl', but I had some difficulty remembering my password.

After several attempts I finally got into the system BUT I am now 'Researcher 171264' with no access to my guide entries that are being 'moderated'.

Would you be able to reunite my BBC ID with the correct user ID as I used in the old h2g2?

John Ireland
aka Yaxxbarl


Trying to recover my account hasn't worked.

Post 2

Bruce

According to http://www.bbc.co.uk/h2g2/guide/A516052#rereg you should
"If you have problems converting your old account (such as if you didn't set a password for your old account), then please email [email protected] with your h2g2 U123456 number and/or your h2g2 email address, and we will email you your details to enable you to do the conversion."

;^)#


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Trying to recover my account hasn't worked.

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