h2g2 The Hitchhiker's Guide to the Galaxy: Earth Edition

> "I don't know how to get back to the writings I did under the old account."

The things you wrote there are still attached there. Follow the link made by the U-number ( U1848948 ) and you'll see the articles listed at the bottom of the page. The "Show more of My Guide Entries" link will list more of them on a separate page if there are more (as with your account). Those listed titles are themselves links to the actual articles.

Thanks, SEF. Now at least I can pull out the journal entries I need to keep.

I still don't understand why this has occurred. Somebody wants to prove I'm dumb as a rock, I suppose.

: ) Emily

Those aren't journal entries, they are articles. The clue is in the way they begin with A for article rather than J for journal. A-numbers are article numbers. F-numbers are forum numbers. MJ (rather than just J) is the (more) journal listing for an account.

Meanwhile ...

All I had found with my investigations so far was a new bug which no-one else had noticed and which doesn't appear to have anything to do with your complaints about journal entries and account login. So I referred the issues to someone inside the BBC who was most likely to know.

I've had a reply back from that member of staff. They confirm that the journal bug *I* found does exist, but they don't currently believe *your* journal complaint is anything more than you trying to do incorrect things - because they've successfully tried it themselves and no-one else has reported seeing such a problem.

On the issue of you being unable to use your previous account, they recommend emailing: membership AT bbc DOT co DOT uk. You should give as many details about the problem as you can, obviously starting with the U-number (see previous page if you've forgotten it). Were any password change to have occurred, it would have to be between early evening of the 7th (when you last used it on mbreligion) and early morning of the 8th (when you started the replacement account) of December 2006 (times being GMT of course). They should also be able to tell you if the login was locked for any moderation reason instead.

An update on the journal bug (or at least something which is probably the same bug!) - which has now afflicted someone else:

F48887?thread=3926214