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Auntie Prue Started conversation Sep 20, 2005
www.adviceguide.org.uk
This is the site for Citizens Advice - and you can find out a certain amount for yourself here.
www.bankingcode.org.uk
This tells you what standards banks should work to.
Between the two, you should get to the right person to complain to.
Susan (Prue)
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Eilis Posted Sep 20, 2005
Thank you for that, Susan (Prue)
I am going to give it one last try tomorrow and then it will be gloves off!
Best wishes,
Eilis 
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