h2g2 The Hitchhiker's Guide to the Galaxy: Earth Edition

Matthew said above: "they are unwilling to rationally deal with my enquiries in private".

Absolutely! We've always been more then happy to talk with you in public about your grievances, but you've constantly refused and we've had to deal with your demanding and arrogant private emails (the second email above being a mild but good example). Hopefully your posting above means you're willing to talk about it - great! Why not kick it off in the new Community Soapbox page, available from the front page?

One more thing. It's illegal to publish other people's private email correspondence in a public forum, though I'll let you off for the one above. If you publish any more without our permission, unfortunately it'll be in breach of the site's terms, and we'll have to suspend you. I'd rather you hung around and talked this out, but rules are rules, and I'm not going to bend them for anyone.

Well given your emails, I hardly think you are blameless on the arrogant score...

Why precisely do you need a public forum anyway ???

Surely, my concerns were of a routine nature ?

...and I raised them privately for the sole purpose of NOT embarrassing you or your staff.

As via Peta's unwarranted email to people whom it didn't affect you have made things VERY public anyway...

BTW You will find a thread on site policy on the soapbox page.

M.K*

I will, and that's where we can talk. It's so much better out in the open.

That thread got awful crowded though...

Well, Matt, at least they bothered to reply to -your- emails...

Meaning presumably that they didn't to yours?

Meaning presumably that they didn't to yours?

We replied to every single one of Mike's emails that we received.

Of course.

I was just interested to know, I wasn't aware Mike had a problem.
Sorry about the double posting! I wasn't sure if it had got through what withg the servers being down or whatever!

Well, the problem is long gone. Because the PTB DIDN'T reply to every one of my emails. They ignored the important ones. Well, one wasn't quite important. I was trying to find out if I was likely to get a response..................................