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Power to the people! (and all that)

Post 1

fords - number 1 all over heaven

I've just phoned Ofcom to complain about BT and it felt good smiley - biggrin

To cut a long story short, the direct debit we have set up with them had been suspended because of a cockup at their end. That meant that they didn't take payment for our phone bill on the agreed date and had decided to take the money out at a later date - all without telling us. This of course contravenes the Direct Debit guarantee, but did BT give one when I told them this? Did they hell. So I clyped on them to Ofcom - ha!


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