A Conversation for How do I...?
... stop Hotmail classifying emails from one of my friends as spam?
Bagpuss Started conversation Mar 5, 2006
Every time a friend of mine sends me an email it ends up in the Junk Mail folder. I click on the "Not Spam" button and it informs me that [email protected] has been put on my safe list, but the next email goes straight to the Junk Mail folder. What's the problem?
... stop Hotmail classifying emails from one of my friends as spam?
Andy Posted Mar 5, 2006
have you accedently put his E-mail addy in your filters
have you checked your spam guard
... stop Hotmail classifying emails from one of my friends as spam?
Andy Posted Mar 5, 2006
just thought as well have you changed anything in your mail's general preferences
... stop Hotmail classifying emails from one of my friends as spam?
Whisky Posted Mar 5, 2006
Not used hotmail in ages, but could it be something to do with the order of the rules you've got governing mail processing...
If the spam filter is set up with...
[email protected] is spam
and at the same time, [email protected] is safe
If it checks the spam list first it'll dump the message before it checks the safe list.
(This is pure guesswork by the way)
... stop Hotmail classifying emails from one of my friends as spam?
Bagpuss Posted Mar 5, 2006
I've found it now. I'd checked my junk mail filters, but it was a "custom filter" sending all messages from aol.com to the junk mail folder.
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... stop Hotmail classifying emails from one of my friends as spam?
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