A Conversation for Technical Feedback

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Post 1

MDS

Every time I click on any conversation in h2g2, I just get a blank screen. No matter what I do, I can't seem to access anything. I can read articles but none of the conversations. Internet Explorer just goes straight to the white error page and Firefox is entirely blank. I can't even access messages on my homepage.


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Post 2

kea ~ Far out in the uncharted backwaters of the unfashionable end of the western spiral arm of the Galaxy lies a small, unregarded but very well read blue and white website

Try using this URL: http://www.bbc.co.uk/dna/h2g2/

Does that make a difference?


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Post 3

aka Bel - A87832164

As longs as MDS is in barlesque they won't be able to read your reply, Kea. I told Ed in fb, because he had the same problem.


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Post 4

kea ~ Far out in the uncharted backwaters of the unfashionable end of the western spiral arm of the Galaxy lies a small, unregarded but very well read blue and white website

Crikey, when did that happen?


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Post 5

lil ~ Auntie Giggles with added login ~ returned


I think someone mentioned not being able to see things in barlesque on late Thursday.

On Friday we reported it to the Eds and they tried sorting it out. Hopefully it be sorted tomorrow smiley - ok

We can't ACE newbies without it, they can't open our greetings smiley - erm


lil x


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Post 6

kea ~ Far out in the uncharted backwaters of the unfashionable end of the western spiral arm of the Galaxy lies a small, unregarded but very well read blue and white website

Good grief. Poor Eds, are they working the weekend again?


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Post 7

lil ~ Auntie Giggles with added login ~ returned


I haven't seen them, but damnyoureyes is often working in the back ground. You only notice when he puts up a 'test' posting smiley - smiley


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Post 8

kea ~ Far out in the uncharted backwaters of the unfashionable end of the western spiral arm of the Galaxy lies a small, unregarded but very well read blue and white website

He's a sweety isn't he? Remember him that weekend when we got left with barlesque and he came and posted in Ask telling us they were trying to fix things and not to panic and then actually said sorry for the problems!


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Post 9

Damnyoureyes

Alright folks thanks for that, good post to make my first reply on in a long time.

So just another quickie to say there was a release of an update to something barlesque related on 'the platform' on Thursday, which has broken something on the front end and it was a bit out of our control.

There's someone looking at it now and hope we can get things back up and running but unfortunately there's a release process for getting any fixes we're required to make up on to Live so will impact on how quickly it will get there.

I'm now working on another project so haven't been able to fully address some of the issues that are left; some are being worked on but may take a bit of time to appear on the site.

Hopefully find some time to post up all about it one day.

smiley - ale


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Post 10

aka Bel - A87832164

Thanks for that. smiley - ale


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Post 11

aka Bel - A87832164

Btw, could the newbies not be defaulted to a working skin? We've stopped welcoming them because they can't open any conversation. It was not really a good idea to make barlesque the default for newbies in the first place, as it never really worked. smiley - erm


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Post 12

lil ~ Auntie Giggles with added login ~ returned


We could try to get the newbies to default Brunel by putting it into the Subject box. I've just done it in Anna Siren's:

Anna Use: www.bbc.co.uk/dna/h2g2/brunel/U7381224


It is one way of them seeing help is here for them.

What do you think? smiley - smiley


lil x


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Post 13

aka Bel - A87832164

It's worth a try. smiley - ok


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Post 14

lil ~ Auntie Giggles with added login ~ returned


Kewl... I'll give it a go tonight smiley - smiley


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Post 15

MDS

Finally got to see the replies to this conversation, but only by converting to 'Brunel'. The links all seem to work in this skin, which they didn't with the default setting. (I think the new skin looks much nicer, though!)


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Post 16

Vip

If you click on 'Preferences' there are two other skins to choose from. Alabaster might suit you a little better if you liked Barlesque.

I like Barlesque too, it's just a shame it doesn't work. *sigh*

I'm glad you found us though. It's been a nightmare of late.

smiley - fairy


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Post 17

Damnyoureyes

Conversations should be appear in the new site correctly now.


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Post 18

aka Bel - A87832164

So they do. smiley - somersault

smiley - applausesmiley - ta


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Post 19

Vip

YAY! *dances* Thanks for coming to let is know, damnyoureyes! smiley - biggrinsmiley - smooch

smiley - fairy


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Post 20

lil ~ Auntie Giggles with added login ~ returned


Great!! Now back to the Newbie list! smiley - run


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