Converse 200 Telephone Study
Created | Updated Oct 22, 2002
Hello,
I'm posting the following questionairre to help my brother who is in the middle of doing an Advanced Higher Technology project.
The telephone he is studying is the Converse 200 (see http://web.ukonline.co.uk/freshwater/t5051.htm ) but if you do not own/have used this telephone, if you could spend time answering the questions for your own telephone that would also be fantastic.
If you could copy and paste the answers into a conversation below, or use the numbers that are assigned, I can pick up the results later.
Thank you very very much for your time!
Fashion Cat
Please circle your answers, or write your response in the space provided.
1-Very Difficult/Bad. 2- Difficult/Poor. 3-Average. 4-Easy/Good. 5-Very Easy/Excellent.
1. Is your telephone on a flat surface? YES / NO
2. Is your telephone wall mounted? YES / NO
3. How easy was it to wall mount the phone? 1 2 3 4 5
4. How easy was it to turn the clip round when wall mounting? 1 2 3 4 5
5. How easy was it to position the plinth? 1 2 3 4 5
6. When wall mounted, how easy is it to place the handset down during a conversation? 1 2 3 4 5
7. How easy is it to hang up the phone when you have finished? 1 2 3 4 5
8. How easily can the earpiece fit over the big button, to cut off a call? 1 2 3 4 5
9. How easily can you plug in your phone? 1 2 3 4 5
10. Do you use your telephone at home or at work? HOME / WORK
11. How easily can you pick up the whole phone? 1 2 3 4 5
12. How easily can you carry the phone? 1 2 3 4 5
13. How reliable is the phone? 1 2 3 4 5
14. How consistent is the phone? 1 2 3 4 5
15. How comfortable is the phone to use? 1 2 3 4 5
16. How simple is the phone to use? 1 2 3 4 5
17. How easy is the phone to use? 1 2 3 4 5
18. How quick is the phone to use? 1 2 3 4 5
19. How difficult is it to make a mistake when using the phone?
20. How lightweight is the handset? 1 2 3 4 5
21. How easily can you grip the handset? 1 2 3 4 5
22. How easily can you lift the handset? 1 2 3 4 5
23. How easily can you position the handset to your ear? 1 2 3 4 5
24. Does the shape of the handset help you? YES / NO
25. If not, why not?
26. Does the handset fall through your fingers? YES / NO
27. If so, how?
28. How comfortable is the shape of the handset for your ear? 1 2 3 4 5
29. How comfortable is the shape of the handset for you mouth? 1 2 3 4 5
30. How well does the plinth support the phone? 1 2 3 4 5
31. How comfortable is the angle of the phone? 1 2 3 4 5
32. Does the cable get in the way when you use the telephone? YES / NO
33. What could be done to stop this from happening?
34. How well does the cable stop you from putting the handset upside down onto the keypad? 1 2 3 4 5
35. Is the cable long enough? YES / NO
36. If not, how much longer should it be?
37. Is the cord to connect your telephone long enough? YES / NO
38. If not, how much longer would you like to make it?
39. How easy is the push button system to use? 1 2 3 4 5
40. Are the buttons big enough in size? YES / NO
41. If not how big should they be?
42. Is there enough space between the buttons? YES / NO
43. If not how much space should there be?
44. Do the shape of the buttons suit you? YES / NO
45. If not, what shape should they be?
46. How easily can your voice be heard? 1 2 3 4 5
47. How easily can you hear a caller? 1 2 3 4 5
48. How easy are the buttons to press? 1 2 3 4 5
49. Is the whole phone laid out in a logical order? YES / NO
50. Are the buttons laid out in a logical order? YES / NO
51. Are the buttons in the right position? YES / NO
52. If not what button would you change and where would you put it?
53. Can you work out what the buttons do, just by looking at the phone? YES / NO
54. Do you use the raised dot on the number 5? YES / NO
55. Do you use the # and * buttons? YES / NO
56. Do you use the monitor button? YES / NO
57. Do you use the secrecy button? YES / NO
58. Do you use the recall button? YES / NO
59. Do you use the redial button? YES / NO
60. Do you store numbers? YES / NO
61. How many numbers do you store in the memory?
62. Do you store numbers with 24 digits? YES / NO
63. Do you store numbers with more than 24 digits? YES / NO
64. How easy is it to store numbers? 1 2 3 4 5
65. How easy is it to use the shift button? 1 2 3 4 5
66. Have you labelled your telephone? YES / NO
67. Do you write down the numbers that are stored? YES / NO
68. Did you need to use the pause button to store numbers? YES / NO
69. How easily can you use the covers for the labels? 1 2 3 4 5
70. How easily can you hear the musical tones of the phone? 1 2 3 4 5
71. Does the vol+/vol give you a wide range of settings? YES / NO
72. If not, what is wrong with the setting?
73. Is the call indicator light big enough? YES / NO
74. Is it good that it emits a red light? YES / NO
75. If not, what colour light should it emit?
76. Is the call indicator light in the right position? YES / NO
77. If not, where should it be?
78. Does the call indicator light do its job? YES / NO
79. How often do you use the controls on the base of the telephone?
80. How easy is the amplify switch to use? 1 2 3 4 5
81. How easy is the mode switch to use? 1 2 3 4 5
82. How easy is the volume control switch to use? 1 2 3 4 5
83. How well does the ringer switch work? 1 2 3 4 5
84. Are these buttons convenient to use? YES / NO
85. If not, where on the keypad would you place it?
86. When the phone rings does it hurt your ear? YES / NO
87. How well do the rubber feet stop the phone from slipping? 1 2 3 4 5
88. Is the telephone stable? YES / NO
89. Is the phone casing lightweight? YES / NO
90. Is the casing broken? YES / NO
91. How easy is it to break the casing? 1 2 3 4 5
92. How easily is the casing scratched? 1 2 3 4 5
93. Do you think that the casing will rot? YES / NO
94. Can you see through the casing? YES / NO
95. Has the casing discoloured with age? YES / NO
96. If yes, how badly has the phone discoloured?
97. How long has it taken the phone to discolour?
98. Have the buttons worn? YES / NO
99. If no, how long do you think that the buttons will last?
100. Is the plastic on the cables worn in any way? YES / NO
101. Are the connectors or plug worn in any way? YES / NO
102. How easy is it to clean? 1 2 3 4 5
103. Have you ever recycled an old phone? YES / NO
104. What did you do to recycle the phone?
105. What do you think of BT's policy for recycling old phones?
106. Does this design stand out from other phones? YES / NO
107. How does it stand out?
108. Would you purchase this phone again? YES / NO
109. If not, why not?
110. Does the phone represent good value for money? YES / NO
111. How?
AESTHETIC QUESTIONNAIRE
1. How much do you have to concentrate to use the phone? 1 2 3 4 5
2. How natural is it to use the phone? 1 2 3 4 5
3. Do the parts of the phone look like just one instrument? YES / NO
4. Does the look of the phone excite you? YES / NO
5. How orderly does the phone look? 1 2 3 4 5
6. How orderly does the keypad look? 1 2 3 4 5
7. Does the phone look to be in proportion? YES / NO
8. Does the keypad look to be in proportion? YES / NO
9. Does the phone look balanced? YES / NO
10. Does the keypad look balanced? YES / NO
11. Does the phone have a clean look? YES / NO
12. Does the phone shine? YES / NO
13. How easily can you find the speaker on the keypad? 1 2 3 4 5
14. How do you rate the style of the telephone? 1 2 3 4 5
15. How long will it take for the phone go out of style?
16. Should it be decorated in any way?
17. How good does the rectangular shape look? YES / NO
18. How good is it that the handset is on the keypad? 1 2 3 4 5
19. How do you rate the colour of the telephone? 1 2 3 4 5
20. What colour would you prefer?
21. How does the colour of the telephone make you feel?
22. How do you rate the colour of buttons that do the same thing? 1 2 3 4 5
23. How do you rate the colour of buttons that do different things? 1 2 3 4 5
24. How do you rate the colour contrast? 1 2 3 4 5
25. How could the contrast be improved?
26. How do you rate the shape of the number buttons? 1 2 3 4 5
27. Could the shape of the buttons be improved?
28. How do you rate the size of buttons that do the same things? 1 2 3 4 5
29. How do you rate the size of buttons that do different things? 1 2 3 4 5
30. Can you feel any difference in the texture of the buttons? YES / NO
31. How would you improve the texture of the buttons?
32. How smooth is the casing? 1 2 3 4 5
33. Are the corners rounded in shape? YES / NO
34. Does the phone have any sharp edges? YES / NO
35. If so, where?
36. How clearly can you read the lettering on the phone? 1 2 3 4 5
37. How do you rate the colour of the lettering? 1 2 3 4 5
38. How do you rate the size of the lettering? 1 2 3 4 5
39. Are the labels printed in the right colour? YES / NO
40. What colour would you choose, and why?
41. Does the phone look good? YES / NO
42. What improvements would you make to its look?
43. Does it look to be good value for money? YES / NO
44. How well does it fit in with the look of your house or business? 1 2 3 4 5
THANK YOU FOR ASSISTING ME WITH THIS PROJECT.
I'm posting the following questionairre to help my brother who is in the middle of doing an Advanced Higher Technology project.
The telephone he is studying is the Converse 200 (see http://web.ukonline.co.uk/freshwater/t5051.htm ) but if you do not own/have used this telephone, if you could spend time answering the questions for your own telephone that would also be fantastic.
If you could copy and paste the answers into a conversation below, or use the numbers that are assigned, I can pick up the results later.
Thank you very very much for your time!
Fashion Cat
Please circle your answers, or write your response in the space provided.
1-Very Difficult/Bad. 2- Difficult/Poor. 3-Average. 4-Easy/Good. 5-Very Easy/Excellent.
1. Is your telephone on a flat surface? YES / NO
2. Is your telephone wall mounted? YES / NO
3. How easy was it to wall mount the phone? 1 2 3 4 5
4. How easy was it to turn the clip round when wall mounting? 1 2 3 4 5
5. How easy was it to position the plinth? 1 2 3 4 5
6. When wall mounted, how easy is it to place the handset down during a conversation? 1 2 3 4 5
7. How easy is it to hang up the phone when you have finished? 1 2 3 4 5
8. How easily can the earpiece fit over the big button, to cut off a call? 1 2 3 4 5
9. How easily can you plug in your phone? 1 2 3 4 5
10. Do you use your telephone at home or at work? HOME / WORK
11. How easily can you pick up the whole phone? 1 2 3 4 5
12. How easily can you carry the phone? 1 2 3 4 5
13. How reliable is the phone? 1 2 3 4 5
14. How consistent is the phone? 1 2 3 4 5
15. How comfortable is the phone to use? 1 2 3 4 5
16. How simple is the phone to use? 1 2 3 4 5
17. How easy is the phone to use? 1 2 3 4 5
18. How quick is the phone to use? 1 2 3 4 5
19. How difficult is it to make a mistake when using the phone?
20. How lightweight is the handset? 1 2 3 4 5
21. How easily can you grip the handset? 1 2 3 4 5
22. How easily can you lift the handset? 1 2 3 4 5
23. How easily can you position the handset to your ear? 1 2 3 4 5
24. Does the shape of the handset help you? YES / NO
25. If not, why not?
26. Does the handset fall through your fingers? YES / NO
27. If so, how?
28. How comfortable is the shape of the handset for your ear? 1 2 3 4 5
29. How comfortable is the shape of the handset for you mouth? 1 2 3 4 5
30. How well does the plinth support the phone? 1 2 3 4 5
31. How comfortable is the angle of the phone? 1 2 3 4 5
32. Does the cable get in the way when you use the telephone? YES / NO
33. What could be done to stop this from happening?
34. How well does the cable stop you from putting the handset upside down onto the keypad? 1 2 3 4 5
35. Is the cable long enough? YES / NO
36. If not, how much longer should it be?
37. Is the cord to connect your telephone long enough? YES / NO
38. If not, how much longer would you like to make it?
39. How easy is the push button system to use? 1 2 3 4 5
40. Are the buttons big enough in size? YES / NO
41. If not how big should they be?
42. Is there enough space between the buttons? YES / NO
43. If not how much space should there be?
44. Do the shape of the buttons suit you? YES / NO
45. If not, what shape should they be?
46. How easily can your voice be heard? 1 2 3 4 5
47. How easily can you hear a caller? 1 2 3 4 5
48. How easy are the buttons to press? 1 2 3 4 5
49. Is the whole phone laid out in a logical order? YES / NO
50. Are the buttons laid out in a logical order? YES / NO
51. Are the buttons in the right position? YES / NO
52. If not what button would you change and where would you put it?
53. Can you work out what the buttons do, just by looking at the phone? YES / NO
54. Do you use the raised dot on the number 5? YES / NO
55. Do you use the # and * buttons? YES / NO
56. Do you use the monitor button? YES / NO
57. Do you use the secrecy button? YES / NO
58. Do you use the recall button? YES / NO
59. Do you use the redial button? YES / NO
60. Do you store numbers? YES / NO
61. How many numbers do you store in the memory?
62. Do you store numbers with 24 digits? YES / NO
63. Do you store numbers with more than 24 digits? YES / NO
64. How easy is it to store numbers? 1 2 3 4 5
65. How easy is it to use the shift button? 1 2 3 4 5
66. Have you labelled your telephone? YES / NO
67. Do you write down the numbers that are stored? YES / NO
68. Did you need to use the pause button to store numbers? YES / NO
69. How easily can you use the covers for the labels? 1 2 3 4 5
70. How easily can you hear the musical tones of the phone? 1 2 3 4 5
71. Does the vol+/vol give you a wide range of settings? YES / NO
72. If not, what is wrong with the setting?
73. Is the call indicator light big enough? YES / NO
74. Is it good that it emits a red light? YES / NO
75. If not, what colour light should it emit?
76. Is the call indicator light in the right position? YES / NO
77. If not, where should it be?
78. Does the call indicator light do its job? YES / NO
79. How often do you use the controls on the base of the telephone?
80. How easy is the amplify switch to use? 1 2 3 4 5
81. How easy is the mode switch to use? 1 2 3 4 5
82. How easy is the volume control switch to use? 1 2 3 4 5
83. How well does the ringer switch work? 1 2 3 4 5
84. Are these buttons convenient to use? YES / NO
85. If not, where on the keypad would you place it?
86. When the phone rings does it hurt your ear? YES / NO
87. How well do the rubber feet stop the phone from slipping? 1 2 3 4 5
88. Is the telephone stable? YES / NO
89. Is the phone casing lightweight? YES / NO
90. Is the casing broken? YES / NO
91. How easy is it to break the casing? 1 2 3 4 5
92. How easily is the casing scratched? 1 2 3 4 5
93. Do you think that the casing will rot? YES / NO
94. Can you see through the casing? YES / NO
95. Has the casing discoloured with age? YES / NO
96. If yes, how badly has the phone discoloured?
97. How long has it taken the phone to discolour?
98. Have the buttons worn? YES / NO
99. If no, how long do you think that the buttons will last?
100. Is the plastic on the cables worn in any way? YES / NO
101. Are the connectors or plug worn in any way? YES / NO
102. How easy is it to clean? 1 2 3 4 5
103. Have you ever recycled an old phone? YES / NO
104. What did you do to recycle the phone?
105. What do you think of BT's policy for recycling old phones?
106. Does this design stand out from other phones? YES / NO
107. How does it stand out?
108. Would you purchase this phone again? YES / NO
109. If not, why not?
110. Does the phone represent good value for money? YES / NO
111. How?
AESTHETIC QUESTIONNAIRE
1. How much do you have to concentrate to use the phone? 1 2 3 4 5
2. How natural is it to use the phone? 1 2 3 4 5
3. Do the parts of the phone look like just one instrument? YES / NO
4. Does the look of the phone excite you? YES / NO
5. How orderly does the phone look? 1 2 3 4 5
6. How orderly does the keypad look? 1 2 3 4 5
7. Does the phone look to be in proportion? YES / NO
8. Does the keypad look to be in proportion? YES / NO
9. Does the phone look balanced? YES / NO
10. Does the keypad look balanced? YES / NO
11. Does the phone have a clean look? YES / NO
12. Does the phone shine? YES / NO
13. How easily can you find the speaker on the keypad? 1 2 3 4 5
14. How do you rate the style of the telephone? 1 2 3 4 5
15. How long will it take for the phone go out of style?
16. Should it be decorated in any way?
17. How good does the rectangular shape look? YES / NO
18. How good is it that the handset is on the keypad? 1 2 3 4 5
19. How do you rate the colour of the telephone? 1 2 3 4 5
20. What colour would you prefer?
21. How does the colour of the telephone make you feel?
22. How do you rate the colour of buttons that do the same thing? 1 2 3 4 5
23. How do you rate the colour of buttons that do different things? 1 2 3 4 5
24. How do you rate the colour contrast? 1 2 3 4 5
25. How could the contrast be improved?
26. How do you rate the shape of the number buttons? 1 2 3 4 5
27. Could the shape of the buttons be improved?
28. How do you rate the size of buttons that do the same things? 1 2 3 4 5
29. How do you rate the size of buttons that do different things? 1 2 3 4 5
30. Can you feel any difference in the texture of the buttons? YES / NO
31. How would you improve the texture of the buttons?
32. How smooth is the casing? 1 2 3 4 5
33. Are the corners rounded in shape? YES / NO
34. Does the phone have any sharp edges? YES / NO
35. If so, where?
36. How clearly can you read the lettering on the phone? 1 2 3 4 5
37. How do you rate the colour of the lettering? 1 2 3 4 5
38. How do you rate the size of the lettering? 1 2 3 4 5
39. Are the labels printed in the right colour? YES / NO
40. What colour would you choose, and why?
41. Does the phone look good? YES / NO
42. What improvements would you make to its look?
43. Does it look to be good value for money? YES / NO
44. How well does it fit in with the look of your house or business? 1 2 3 4 5
THANK YOU FOR ASSISTING ME WITH THIS PROJECT.
