Info
Created | Updated Nov 21, 2010
RESUME
MINAKSHI HAROD
Plot No. 12/P Marriram Reddy Colony,
Old Bowenpally, Secunderabad – 500 011 (A.P.)
Ph.no: 9640208012
CAREER OBJECTIVE: Want to work on a position where my talent and ability are acknowledged for my future prospects and growth.
EDUCATIONAL QUALIFICATION:
Exam. Passed Year University/Board
B. COM 1999 D.A.V.V., INDORE
12th 1996 C.B.S.E. BOARD
10th 1994 M.P.BOARD
PROFESSIONAL QUALIFICAITON:
• Pursuing MBA from ICFAI UNIVERSITY.
• Completed Practical Accounting Course from Vanijya Vatika, Indore in the year 1999.
• Completed Short Term Course of Office Assistantship from RVTI, Indore in the year 2000.
WORKING EXPERIENCE:
• H.S.B.C. SINCE SEPTEMBER 2004 AS CUSTOMER SERVICE EXECUTIVE
Job Profile:
i) Keeping ourselves updated with the process knowledge.
ii) Contacting and collecting payments from U.S. customers regarding the payments due on the loan A/C (HFC/Beneficial).
iii) Providing the best solution to the customer in case of hardships and reduce delinquency on the account.
Additional Responsibilities:
i) As an ATL assisting Line Manager in preparing MTD reports and doing audits on weekly basis.
ii) Taking escalated calls to resolve customer objections and reduce delinquency.
iii) To ensure all assigned trainees meet productivity and quality targets.
iv) Motivate colleagues to ensure that each individual fulfils their poten tial.
Awards:
i) Quality Top Performer Award for the Section during the year 2006.
ii) Perfect Attendance Award during the year 2006.
Last Drawn Salary HSBC – 3, 80,000
Expected Date of Joining – At the earliest
PERSONAL PROFILE:
Name : Ms. Minakshi Harod
Father’s Name: Shri. Ganesh Chandra Harod
Date of Birth: 15th March, 1979
Address: Plot No. 12/P Marriram Reddy Colony,
Old Bowenpally, Secunderabad – 500 011 (A.P.)
E-Mail Address: [email protected]
Marital Status: Single
Languages Known: English, Hindi and Marathi
Date:
Place: (MINAKSHI HAROD)
MINAKSHI HAROD
Plot No. 12/P Marriram Reddy Colony,
Old Bowenpally, Secunderabad – 500 011 (A.P.)
Ph.no: 9640208012
CAREER OBJECTIVE: Want to work on a position where my talent and ability are acknowledged for my future prospects and growth.
EDUCATIONAL QUALIFICATION:
Exam. Passed Year University/Board
B. COM 1999 D.A.V.V., INDORE
12th 1996 C.B.S.E. BOARD
10th 1994 M.P.BOARD
PROFESSIONAL QUALIFICAITON:
• Pursuing MBA from ICFAI UNIVERSITY.
• Completed Practical Accounting Course from Vanijya Vatika, Indore in the year 1999.
• Completed Short Term Course of Office Assistantship from RVTI, Indore in the year 2000.
WORKING EXPERIENCE:
• H.S.B.C. SINCE SEPTEMBER 2004 AS CUSTOMER SERVICE EXECUTIVE
Job Profile:
i) Keeping ourselves updated with the process knowledge.
ii) Contacting and collecting payments from U.S. customers regarding the payments due on the loan A/C (HFC/Beneficial).
iii) Providing the best solution to the customer in case of hardships and reduce delinquency on the account.
Additional Responsibilities:
i) As an ATL assisting Line Manager in preparing MTD reports and doing audits on weekly basis.
ii) Taking escalated calls to resolve customer objections and reduce delinquency.
iii) To ensure all assigned trainees meet productivity and quality targets.
iv) Motivate colleagues to ensure that each individual fulfils their poten tial.
Awards:
i) Quality Top Performer Award for the Section during the year 2006.
ii) Perfect Attendance Award during the year 2006.
Last Drawn Salary HSBC – 3, 80,000
Expected Date of Joining – At the earliest
PERSONAL PROFILE:
Name : Ms. Minakshi Harod
Father’s Name: Shri. Ganesh Chandra Harod
Date of Birth: 15th March, 1979
Address: Plot No. 12/P Marriram Reddy Colony,
Old Bowenpally, Secunderabad – 500 011 (A.P.)
E-Mail Address: [email protected]
Marital Status: Single
Languages Known: English, Hindi and Marathi
Date:
Place: (MINAKSHI HAROD)
