Journal Entries

Virgin media - You can tell its virgin as its inexperienced and not as good as you hoped...


To all of those who may be thinking of going for virgin broadband in the UK don't.

I signed up to virgin broadband as they had a deal at the time of house phone unlimited calls
free all time and 2MB unlimited broadband for 20 pounds. All I have had since is headache.
First they come to and install it and the guy basically says "Oh its going to need two people"
shoots of and never returns. I then get charged for failing to be in when he called round,
which I did get refunded for.

Second time out they actually fit it all. Picked up phone and someone else was on the line,
turns out they crossed the line with someone else in the local area. Crap. Four days latter
they finally come around to fix that problem in the mean time i had to phone everyone I knew
and tell them not to phone me untill its fixed otherwise I annoy the other guy.

Sit down to use computer and internet is running not at 2MB but at 500kb phone them up,
engineer comes out, faulty modem. So gives me a new one. Fantastic I think.
Got on line and its running at 1.7MB which is fine. Afternoon arrives and it drops down to
below 500kb crap. Phone technical support. Some guy in India fobs me.
Same thing for about the next 20 days. Fine in mornings but once 15:00 pass the connection
drops to below 500kb.

Finally speak to a helpfull indian whom does some ping tests, tracerts and download tests
and agrees there is a problem. Enginerr will fix it in the next few weeks. Three weeks latter
still got problem. Back on the phone, another week worth of useless people, get another
helpfull guy. Goes through all the tests and agress there is a problem. Refunds me one
months worth of phone bills.

Oh and by the way my phone bill for the first month was 460 pounds to calls to people in
south africa and I know noone in south africa, yes you guessed it, they charged me for the
calls that guy made on his phone that they had spliced me in to by accident. Took a month
to get that money back of them.

Anyway on with the internet. He says it will be fixed in a months time as they are upgrading
the hardware at there end. One months pass nothing, Ring them up again, It will be fixed by
end of July, then after that fixed by end of August. its now October and it still runs between
250-500kb in the afternoons making it next to impossible for me to use internet, hence why I
am seldom on line in navy field. Final straw yesterday was when it hit a new all time low of
190kb, phoned them up to cancel it.

Explained the situation to the guy who said that he could not cancel me as was still in
contract time, andif he did I would be fined the remaining months worth of basic bills. I
pointed out to him that it was the lack of fullfilment on there part in the contract that was in
error and thats why I was leaving and basically was told, tuff, you have internet and its
faster than nothing so its your problem, talk to the tech people again and explain situation or
cut you off and you pay fine.

Not happy I told him they will be rexeiving notification of the Ombudsmon in the next few
weeks then and hung up.

Discuss this Journal entry [2]

Latest reply: Oct 11, 2007

bored

Bored.

Discuss this Journal entry [3]

Latest reply: Sep 21, 2007

I miss hoovooloo

Or what ever his name was.

I just got thiking yesterday about things and for some reason he came to mind with his witty replies to things. Learnt a lot from him.

Discuss this Journal entry [1]

Latest reply: Aug 11, 2007

Glasgow bomber jokes

There has been another van attack at glasgow airport. goverment says it must be the month of ramavan...

Baggage handlers at glasgow airport where said to be p****d when the indian they ordered turned up burnt...

A musical clue has been found in the burnt out jeep of the glasgow bombers... demond deckers "My ears are alight..."

Contrary to earleir reports that the Glasgow bombers name was Singe Majeep, police have identified him as Mahed Sonfayer from newcastle...

Bloody typical, England goes smoke free but Muslims can still light up in airports...

McDonalds have announced the introduction of their new 'flamin Mac Muslim' Burger, but
regret its currently only available at the Glasgow drive thru

A muslim fanatic just crashed his car into the flood weakened Ulley reservoir in Sheffield.
Police think its the start of Ram-a-dam.


Quite funny i Think.

Discuss this Journal entry [2]

Latest reply: Jul 8, 2007

Another week off

Just come back from another week down in london. Wen to HMS Belfast again and visited the London dungeon which was fun. Got another 200 pics of HMS belfast to process on my computer now.

Discuss this Journal entry [1]

Latest reply: Jun 8, 2007


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Rik Bailey

Researcher U208494

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