A Conversation for h2g2 Announcements
2015-09-28 Announcement: A Tech Update from Brian Larholm
h2g2 Operations Started conversation Sep 28, 2015
Dear Researchers,
As some (or most, perhaps all) of you might have noticed, we have some problems with the login system at the moment.
Rest assured that we are working on fixing it, and hope to have everything back to normal soon.
We have added the ability to use your UID number in place of the login name, and invite you to do so while we work on getting the login back to normal. We had wanted to try and get all fixed before making an announcement in case there were more gremlins and Vogonocity but folks have spotted the semi fix already (nothing gets past the Researchers) and given the last week, something is definitely better than nothing!
This ability (to use your UID number to log in) is now a permanent feature that you will always be able to use.
--
Brian, NPL Director and Tech.
2015-09-28 Announcement: A Tech Update from Brian Larholm
paulh, vaccinated against the Omigod Variant Posted Sep 29, 2015
2015-09-28 Announcement: A Tech Update from Brian Larholm
Prof Animal Chaos.C.E.O..err! C.E.Idiot of H2G2 Fools Guild (Official).... A recipient of S.F.L and S.S.J.A.D.D...plus...S.N.A.F.U. Posted Sep 29, 2015
2015-09-28 Announcement: A Tech Update from Brian Larholm
Pierre de la Mer ~ sometimes slightly worried but never panicking ~ Posted Sep 29, 2015
Brian, but I think you should make it clearer that people only should use their number and leave out the U
2015-09-28 Announcement: A Tech Update from Brian Larholm
Nosebagbadger {Ace} Posted Sep 29, 2015
Additionally, is Elton okay?
2015-09-28 Announcement: A Tech Update from Brian Larholm
Jackruss a Grand Master of Tea and Toast, Keeper of the comfy chair, who is spending a year dead for tax reasons! DNA! Posted Sep 29, 2015
2015-09-28 Announcement: A Tech Update from Brian Larholm
Pierre de la Mer ~ sometimes slightly worried but never panicking ~ Posted Sep 29, 2015
2015-09-28 Announcement: A Tech Update from Brian Larholm
Prof Animal Chaos.C.E.O..err! C.E.Idiot of H2G2 Fools Guild (Official).... A recipient of S.F.L and S.S.J.A.D.D...plus...S.N.A.F.U. Posted Sep 30, 2015
not having a dig or gripe at anyone, but skype was down for a couple of days and some other place as well. They were back up within a couple or 3 days - how bad is hootoo's problem ??
has it been hacked or got at ? or just a part of the program gone corrupt etc ?
2015-09-28 Announcement: A Tech Update from Brian Larholm
Prof Animal Chaos.C.E.O..err! C.E.Idiot of H2G2 Fools Guild (Official).... A recipient of S.F.L and S.S.J.A.D.D...plus...S.N.A.F.U. Posted Sep 30, 2015
2015-09-28 Announcement: A Tech Update from Brian Larholm
The Thinker, the owner of an adorable cat called Simba Posted Oct 1, 2015
Hi all, I am the Thinker and I have unable to log on to my account as it does not recognise my user id or my password. I have sent my an email to the h2g2 guru and I am awaiting a reply.
2015-09-28 Announcement: A Tech Update from Brian Larholm
Gnomon - time to move on Posted Oct 1, 2015
Did you try the user id without the initial "U"? That is, 15001471
2015-09-28 Announcement: A Tech Update from Brian Larholm
The Thinker, the owner of an adorable cat called Simba Posted Oct 1, 2015
I typed my Thinker id which is 198984 without the U and then my password but it was not being recognised. I got message saying that my login name or my password is incorrect (I have never changed my password and I have logged in previously with it, without any problems) and then it said try again later which I did and I still could not get my login details recognised. I have feeling that h2g2 have lost my account details which is why I am not being recognised.
2015-09-28 Announcement: A Tech Update from Brian Larholm
Rev Nick - dead man walking (mostly) Posted Oct 1, 2015
My guess would be under a new account ...
2015-09-28 Announcement: A Tech Update from Brian Larholm
psychocandy-moderation team leader Posted Oct 1, 2015
Hi The Thinker, we've (the moderation team) sent you a further reply to an email you sent us about this issue. Please reply back when you have a chance? We'll help you get back in to your original account. Thanks!
-psychocandy, Moderation Team Leader
2015-09-28 Announcement: A Tech Update from Brian Larholm
Brian Gunner Larholm Posted Oct 1, 2015
Howdy
I have just checked, and your details are very much in the system as they should be.
As psychocandy said, there is an email waiting for you to help with this
2015-09-28 Announcement: A Tech Update from Brian Larholm
The Thinker, the owner of an adorable cat called Simba Posted Oct 1, 2015
Thank you for all your kind help. Yes this is my new account and thank you for replying to my email.
Key: Complain about this post
2015-09-28 Announcement: A Tech Update from Brian Larholm
- 1: h2g2 Operations (Sep 28, 2015)
- 2: paulh, vaccinated against the Omigod Variant (Sep 29, 2015)
- 3: Peanut (Sep 29, 2015)
- 4: Prof Animal Chaos.C.E.O..err! C.E.Idiot of H2G2 Fools Guild (Official).... A recipient of S.F.L and S.S.J.A.D.D...plus...S.N.A.F.U. (Sep 29, 2015)
- 5: Pierre de la Mer ~ sometimes slightly worried but never panicking ~ (Sep 29, 2015)
- 6: Nosebagbadger {Ace} (Sep 29, 2015)
- 7: Jackruss a Grand Master of Tea and Toast, Keeper of the comfy chair, who is spending a year dead for tax reasons! DNA! (Sep 29, 2015)
- 8: Pierre de la Mer ~ sometimes slightly worried but never panicking ~ (Sep 29, 2015)
- 9: Nosebagbadger {Ace} (Sep 29, 2015)
- 10: Prof Animal Chaos.C.E.O..err! C.E.Idiot of H2G2 Fools Guild (Official).... A recipient of S.F.L and S.S.J.A.D.D...plus...S.N.A.F.U. (Sep 30, 2015)
- 11: Baron Grim (Sep 30, 2015)
- 12: Prof Animal Chaos.C.E.O..err! C.E.Idiot of H2G2 Fools Guild (Official).... A recipient of S.F.L and S.S.J.A.D.D...plus...S.N.A.F.U. (Sep 30, 2015)
- 13: The Thinker, the owner of an adorable cat called Simba (Oct 1, 2015)
- 14: Gnomon - time to move on (Oct 1, 2015)
- 15: The Thinker, the owner of an adorable cat called Simba (Oct 1, 2015)
- 16: Milla, h2g2 Operations (Oct 1, 2015)
- 17: Rev Nick - dead man walking (mostly) (Oct 1, 2015)
- 18: psychocandy-moderation team leader (Oct 1, 2015)
- 19: Brian Gunner Larholm (Oct 1, 2015)
- 20: The Thinker, the owner of an adorable cat called Simba (Oct 1, 2015)
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