A Conversation for New h2g2 Feedback

BR: Not able to change about me.

Post 1

scattergood

I'm not sure why but when I tried to change my about me part of my space I was shown an 'unable to find page' page.

I've not got anything on my page as a result/


BR: Not able to change about me.

Post 2

Jackruss a Grand Master of Tea and Toast, Keeper of the comfy chair, who is spending a year dead for tax reasons! DNA!

try a "F5" if your on windows smiley - smiley


BR: Not able to change about me.

Post 3

Lanzababy - Guide Editor

Hi Scattergood - would you try again? and let us know what happens this time please? It may just have been a glitch


BR: Not able to change about me.

Post 4

scattergood

No, I've tried again, the button to change it is completely gone. I even tried just writing an entry entitled "about me"

I don't know if I'm just being blind but I can't find the button


BR: Not able to change about me.

Post 5

scattergood

Also, Refresh unfortunately didn't solve the problem smiley - sadface


BR: Not able to change about me.

Post 6

lil ~ Auntie Giggles with added login ~ returned


*dons guru hat*


Hi Scattergood.

Sorry you are having problems.

I have just looked into your account and if you go to 'My Space' you will see a clickable link called 'about me'

Click on that and the Edit Button will show itself again.

Hopefully this will let you write up your Introduction Page.


Regards,

lil xx


BR: Not able to change about me.

Post 7

Milla, h2g2 Operations

Hi, Scattergood,

Were you able to do what you wanted, or do things still fail for you? Let's see if there is more we can do.

smiley - towel


BR: Not able to change about me.

Post 8

scattergood

Unfortunate not; it is still as unclickable as before


BR: Not able to change about me.

Post 9

Milla, h2g2 Operations

I will make sure this is logged now.

Meanwhile, perhaps you would like to try one of our older "skins" : http://h2g2.com/dna/h2g2/alabaster/U14997085

Perhaps you can edit your page there? It will look different, but smiley - dontpanic


BR: Not able to change about me.

Post 10

scattergood

Thank you! I believe this has solved the issue although since I'm using a phone I'm a little limited

In any case thank you for all the help!


BR: Not able to change about me.

Post 11

Milla, h2g2 Operations

Aha - on a phone!

Let us know if working on a regular computer works better, when you get home
smiley - towel


BR: Not able to change about me.

Post 12

scattergood

I'm back home now, I've just tried again and...
Bad news everyone...

"Invalid at the top level of the document"

I am most sadfaced


BR: Not able to change about me.

Post 13

Milla, h2g2 Operations

even in Alabaster skin? Now this is very disturbing!

I shall call on the Gurus and even Pastey for help.

smiley - towel


BR: Not able to change about me.

Post 14

Pastey

Your wish is my command, as always smiley - winkeye

Scattergood, can you let me know what OS and browser you're using, and what steps to replicate the error please?


BR: Not able to change about me.

Post 15

scattergood

I've done it! Took a little fiddling but in the end all it took was to change it to plain text in the style type!

It was just not having it otherwise!

Thanks all for the help! (probably worth someone having a look at that bug)

smiley - biggrin


BR: Not able to change about me.

Post 16

Milla, h2g2 Operations

Please write down rather detailed steps (as far as you remember), and browser and OS so that we can investigate better smiley - smiley

thanks
smiley - towel


BR: Not able to change about me.

Post 17

scattergood

As you wish:

I'm on OSX lion, using safari 5.1.7.

I signed up and attempted to use the edit page button but encountered an error message. I tried to re-enter my about me stuff but the button had disappeared.

The only solution to the problem was to change style and change to plain text.


BR: Not able to change about me.

Post 18

Milla, h2g2 Operations

Fankooo! smiley - biggrin

smiley - towel


BR: Not able to change about me.

Post 19

scattergood

Nah Probum


BR: Not able to change about me.

Post 20

Pastey

Milla lovely, could you bug me about this one?


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