Conversation:

How frustrating for you!!

This will take you off our "To be Welcomed" list.

Try this ....

h2g2.Support@bbc.co.uk

If you forget your password, then the thing to do is to click on the 'Forgotten Your Password' option that is given beside the login box when you try to sign in. This takes you to a page that asks you to give the answer to the 'secret question' you provided when you joined h2g2, and your date of birth.

In the interests of security, other people (including Italics!) don't have access to your passwords any more. The secret question is the last safeguard against people gaining access to others' accounts. So if you can't remember this I'm afraid they can't really do anything.

If you're 'locked out' and think you might be able to remember the password, then they can remove that block to give you another chance to enter it correctly, but that's about it I'm afraid.

Hope you manage to sign back in!

I know the password (just not the answer to the secret question) but nobody replied to my email when I contacted the support address some months ago.

Thank's for dropping by

There have been staff changes and incidences of "short staffing" lately.



Why not try again - you're a step ahead of most if you can remember the password.

I may just do that

Oh, sure, listen to Feisor and not me

Just 'cause you turned 42 on our birthday

You did not suggest trying a second time

Details, details...