A Conversation for Ask h2g2

Hidden

Post 13901

winnoch2 - Biding my time..

Customer service systems that make it difficult to just say 'thanks'. When your issue has been solved by these email support services, if you hit reply to just thank the operator, you get another 'your query has been logged' type email and you are probably increasing their workload!


Petty Hates

Post 13902

Lusus - a national treasure

"I say chaps, there is a thread specifically for this problem. Would you mind awfully taking it over there and let get back to hating things pettily here? "

Do you have the link to the thread? I'm intrigued what the problem could be. I suspect its going to turn out to be something annoyingly simple.


Hidden

Post 13903

Cheerful Dragon

PH: Having a problem that nobody can reproduce on their computer, the problem escalating to stress proportions and then vanishing.smiley - erm


Petty Hates

Post 13904

Cheerful Dragon

Oh, and I consider the matter closed. I will direct people to the appropriate thread if it rears its ugly head again.


Petty Hates

Post 13905

Cheerful Dragon

PHotD: Problems that seem to go away and then come back. Anybody who can help me with my Daily Deals problem should go here: http://h2g2.com/forums/A148907/conversation/view/F19585/T8311443/page/last#P110901254


Petty Hates

Post 13906

Cheerful Dragon

PHotD: Amazon Customer Services. I posted my problem as a general query, but my online chat started with a Kindle customer support rep who had to transfer me. The next person had somebody from customer services phone me. Cue techno-muzak on hold (another PH). I was transferred to another Kindle customer support rep. By now I felt like I was banging my head against a brick wall.

Credit where it's due, Whaleed (the rep) was very helpful. He couldn't resolve my problem, but he escalated it with a fault report to their technical people. He's also going to email me the Daily Deal titles and prices until the problem is resolved.

It feels like Amazon deal with customer queries the same way they work out book recommendations: if the problem (book title/description) contains a particular word, it's a match regardless of what the problem or book is about.


Petty Hates

Post 13907

Mr. X---> "God defend me from my friends, from my enemies I can defend myself."

I myself like the music itself. But I hate the constant interruptions in the middle. Instead of pleasant musical tones I hear "your call is very important to us, please continue to hold." smiley - cross

smiley - musicalnotesmiley - pirate


Petty Hates

Post 13908

Sho / Flo - what's the difference?

Stand. On. The. RIGHT. smiley - grr


Petty Hates

Post 13909

Bald Bloke

Stand on the RIGHT!!!
Sho/Flo 1++ smiley - ok


Petty Hates

Post 13910

Cheerful Dragon

Contacting someone with an enquiry and getting a response that doesn't answer the question. I'm in the Amazon Associates program and I want to include links in my book blog. I asked whether a link to, say, a paperback would receive credit if someone bought the hardback (or Kindle) version after clicking my link. The response doesn't come anywhere near answering my question. I'm hoping it's an automatic response, although it doesn't look like one.


Petty Hates

Post 13911

Teasswill

Anothe PH - people who use the term 'disgusted' inappropriately.


Petty Hates

Post 13912

winnoch2 - Biding my time..

My internet access was down yesterday. I was disgusted smiley - winkeye


Petty Hates

Post 13913

winnoch2 - Biding my time..

Website logins which take you to a home-page instead of returning you to the page you logged in from smiley - grr. This happens when I want to read a 'members only'smiley - winkeye article, for example on the Which? website. So I have to then use the back key to return to the story and then refresh before my logged in status is noticed and the hidden content revealed smiley - erm


Key: Complain about this post