A Conversation for h2g2 Announcements

2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 1

h2g2 Operations

Dear Researchers,

As some (or most, perhaps all) of you might have noticed, we have some problems with the login system at the moment.

Rest assured that we are working on fixing it, and hope to have everything back to normal soon.

We have added the ability to use your UID number in place of the login name, and invite you to do so while we work on getting the login back to normal. We had wanted to try and get all fixed before making an announcement in case there were more gremlins and Vogonocity but folks have spotted the semi fix already (nothing gets past the Researchers) and given the last week, something is definitely better than nothing!

This ability (to use your UID number to log in) is now a permanent feature that you will always be able to use.
--
Brian, NPL Director and Tech.


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 2

paulh, vaccinated against the Omigod Variant

Thank you, Brian.

Can we still blame 2Legs? smiley - winkeye


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 3

Peanut

Thank you Brian, techs and gurus,much appreciated smiley - cakesmiley - bubbly


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 4

Prof Animal Chaos.C.E.O..err! C.E.Idiot of H2G2 Fools Guild (Official).... A recipient of S.F.L and S.S.J.A.D.D...plus...S.N.A.F.U.

smiley - zen


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 5

Pierre de la Mer ~ sometimes slightly worried but never panicking ~

smiley - ta Brian, but I think you should make it clearer that people only should use their number and leave out the U

smiley - pirate


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 6

Nosebagbadger {Ace}

Additionally, is Elton okay?


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 7

Jackruss a Grand Master of Tea and Toast, Keeper of the comfy chair, who is spending a year dead for tax reasons! DNA!

Ta! Davesmiley - smiley


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 8

Pierre de la Mer ~ sometimes slightly worried but never panicking ~

I believe Elton is quite alright

Look, he's even bigger than a smiley - badger and a smiley - mammoth

smiley - badgersmiley - hamstersmiley - mammoth

smiley - pirate


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 9

Nosebagbadger {Ace}

Still a good-sized smiley - badger though!


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 10

Prof Animal Chaos.C.E.O..err! C.E.Idiot of H2G2 Fools Guild (Official).... A recipient of S.F.L and S.S.J.A.D.D...plus...S.N.A.F.U.

smiley - smileynot having a dig or gripe at anyone, but skype was down for a couple of days and some other place as well. They were back up within a couple or 3 days - how bad is hootoo's problem ??
has it been hacked or got at ? or just a part of the program gone corrupt etc ?


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 11

Baron Grim

Skype has more resources, a LOT more resources.

We've got a couple of smiley - hamstersmiley - hamster.


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 12

Prof Animal Chaos.C.E.O..err! C.E.Idiot of H2G2 Fools Guild (Official).... A recipient of S.F.L and S.S.J.A.D.D...plus...S.N.A.F.U.

smiley - smileynuff said my friend and understood


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 13

The Thinker, the owner of an adorable cat called Simba

Hi all, I am the Thinker and I have unable to log on to my account as it does not recognise my user id or my password. I have sent my an email to the h2g2 guru and I am awaiting a reply.


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 14

Gnomon - time to move on

Did you try the user id without the initial "U"? That is, 15001471


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 15

The Thinker, the owner of an adorable cat called Simba

I typed my Thinker id which is 198984 without the U and then my password but it was not being recognised. I got message saying that my login name or my password is incorrect (I have never changed my password and I have logged in previously with it, without any problems) and then it said try again later which I did and I still could not get my login details recognised. I have feeling that h2g2 have lost my account details which is why I am not being recognised.


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 16

Milla, h2g2 Operations

But you are posting - so you must be logged in somehow?
smiley - towel


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 17

Rev Nick - dead man walking (mostly)

My guess would be under a new account ...


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 18

psychocandy-moderation team leader

Hi The Thinker, we've (the moderation team) sent you a further reply to an email you sent us about this issue. Please reply back when you have a chance? We'll help you get back in to your original account. Thanks!

-psychocandy, Moderation Team Leader


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 19

Brian Gunner Larholm

Howdy smiley - smiley

I have just checked, and your details are very much in the system as they should be.

As psychocandy said, there is an email waiting for you to help with this smiley - smiley


2015-09-28 Announcement: A Tech Update from Brian Larholm

Post 20

The Thinker, the owner of an adorable cat called Simba

Thank you for all your kind help. Yes this is my new account and thank you for replying to my email.


Key: Complain about this post

Write an Entry

"The Hitchhiker's Guide to the Galaxy is a wholly remarkable book. It has been compiled and recompiled many times and under many different editorships. It contains contributions from countless numbers of travellers and researchers."

Write an entry
Read more