A Conversation for New h2g2 Feedback

BR not sure what went on

Post 21

Milla, h2g2 Operations

Pastey, do you want these in the bug list?
smiley - towel


BR not sure what went on

Post 22

Pastey

Please smiley - smiley


BR not sure what went on

Post 23

Milla, h2g2 Operations

Done, #509.
smiley - towel


BR not sure what went on

Post 24

Peanut

Hi Milla

smiley - cake and smiley - redwine

got this when I updated to get to my goo smiley - biggrin

Fatal error: Uncaught exception 'Zend_Session_Exception' with message 'Zend_Session::start() - /opt/ZendFramework-1.11.7-minimal/library/Zend/Session.php(Line:480): Error #8 session_start(): ps_files_cleanup_dir: opendir(/var/lib/php5) failed: Permission denied (13) Array' in /opt/ZendFramework-1.11.7-minimal/library/Zend/Session.php:493 Stack trace: #0 /opt/ZendFramework-1.11.7-minimal/library/Zend/Session/Namespace.php(143): Zend_Session::start(true) #1 /opt/ZendFramework-1.11.7-minimal/library/Zend/Auth/Storage/Session.php(87): Zend_Session_Namespace->__construct('Zend_Auth') #2 /opt/ZendFramework-1.11.7-minimal/library/Zend/Auth.php(91): Zend_Auth_Storage_Session->__construct() #3 /opt/ZendFramework-1.11.7-minimal/library/Zend/Auth.php(141): Zend_Auth->getStorage() #4 /var/www/noresearcherleftbehind/application/Bootstrap.php(34): Zend_Auth->hasIdentity() #5 /opt/ZendFramework-1.11.7-minimal/library/Zend/Application/Bootstrap/BootstrapAbstract.php(667): Bootstrap->_initView() #6 /opt/ZendFramework-1.11.7-minimal/librar in /opt/ZendFramework-1.11.7-minimal/library/Zend/Session.php on line 493

Peanut smiley - peacesign


BR not sure what went on

Post 25

Peanut

Starting to get unknown error has occured when in goo


BR not sure what went on

Post 26

Pastey

Peanut, can you describe the steps you took when you go this?

These bugs are starting to drive me mad.


BR not sure what went on

Post 27

Peanut

I click on link in my favourites interstingstats/frontpage/Ask, read a bit, then sign in

when I sign in I get to my space in Pliney so go to prefences and update to get back to goo and post to conversations

quite often after signing in I get 'can't display this page' then I just click on any of my favourite links to h2g2 and I am signed in good to go, in goo

this time I got that error message.

Wasn't having a bar of goo (conversationally wise) so went to Pliney to file an error report. Signed out.

Prior to error message, I had got 'unknown error' message I think twice over 24 hours

When I got the error report, although I could read front page etc I couldn't read any conversations, just got unknown error has occured

er, is that clear as mud






BR not sure what went on

Post 28

Pastey

When you're reading initially, what skin are you using?

And when you sign in, is there a "remember me" box?


BR not sure what went on

Post 29

Peanut

goo

no remember me box


BR not sure what went on

Post 30

Pastey

Ah, then I think I may have found part of the problem.

If you sign out completely and then go to Pliny and sign in, you should find the new login page with the remember me box. This is a bit more reliable than the older one. For a start, tick remember me and it will. For quite a while. Saving all that tedious mucking about.

If that still gives you gyp, let us know smiley - smiley


BR not sure what went on

Post 31

Peanut

oh ok, I don't check remember me

I don't mind the tedious way round. But if that is why I am getting errors like this, then it is me, so shall I not report them?




BR not sure what went on

Post 32

Pastey

Keep reporting them until we've fixed them smiley - smiley

I'm not entirely sure it is this that's causing it, but it's the avenue of debugging I'm heading down at the moment.


BR not sure what went on

Post 33

Peanut

will do then smiley - cheers

I have just thought of another thing, I get two sorts of unknown error.

When the disk is getting full I get 'unknown error has occured' on a white page' or disk is full messages

The other 'unknown error has a occured' comes up in goo. It was this type of message I was getting this time

I don't know if that means anything or not


BR not sure what went on

Post 34

Pastey

The disk full error is starting to become more common, and we are working on it.

The other error is down to the way that Ripley handles cookies. It's kinda weird, and we're trying to find some patches that'll keep it ticking over. But it is starting to eat more and more into the time for new development.


BR not sure what went on

Post 35

Milla, h2g2 Operations

New issues logged.#548
smiley - towel


BR not sure what went on

Post 36

Peanut

Reporting that i got this after login on a goo link

Fatal error: Uncaught exception 'Zend_Session_Exception' with message 'Zend_Session::start() - /opt/ZendFramework-1.11.7-minimal/library/Zend/Session.php(Line:480): Error #8 session_start(): ps_files_cleanup_dir: opendir(/var/lib/php5) failed: Permission denied (13) Array' in /opt/ZendFramework-1.11.7-minimal/library/Zend/Session.php:493 Stack trace: #0 /opt/ZendFramework-1.11.7-minimal/library/Zend/Session/Namespace.php(143): Zend_Session::start(true) #1 /opt/ZendFramework-1.11.7-minimal/library/Zend/Auth/Storage/Session.php(87): Zend_Session_Namespace->__construct('Zend_Auth') #2 /opt/ZendFramework-1.11.7-minimal/library/Zend/Auth.php(91): Zend_Auth_Storage_Session->__construct() #3 /opt/ZendFramework-1.11.7-minimal/library/Zend/Auth.php(141): Zend_Auth->getStorage() #4 /var/www/noresearcherleftbehind/application/Bootstrap.php(34): Zend_Auth->hasIdentity() #5 /opt/ZendFramework-1.11.7-minimal/library/Zend/Application/Bootstrap/BootstrapAbstract.php(667): Bootstrap->_initView() #6 /opt/ZendFramework-1.11.7-minimal/librar in /opt/ZendFramework-1.11.7-minimal/library/Zend/Session.php on line 493

smiley - cake

Peanut smiley - peacesign


BR not sure what went on

Post 37

Milla, h2g2 Operations

Added this to your issue.
smiley - towel


BR not sure what went on

Post 38

Peanut

I am getting 'unknown error has occured' (h2g2 message in goo) when clicking on some of the conversations in interesting statistics


BR not sure what went on

Post 39

Peanut

Have been through the conversation list seems to be happening on two conversations

Plans are afoot
what news story has caught your attention today


BR not sure what went on

Post 40

lil ~ Auntie Giggles with added login ~ returned


Plans are afoot is my journal, and it is still showing an error has occurred smiley - doh


lil x


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