| This is the Journal of Dr E Vibenstein << Mmm, that's good scheduling. 96 months. >>
I'm glad you asked me that. We've moving house. We were going to be moving house on June 1st, but then we got offered a better house so we're now moving in a couple of weeks' time. That's the good bit. Now the problem. Having told BT that we were moving, we then had to tell them that we weren't moving yet so please don't cut our internet off. Okay, they said, and promptly cut it off anyway. Cue angry phone call. "Oh well," says the hapless phone monkey, "you shouldn't have changed your mind then."  Cue escalation of angry phone call to a higher power. "We'll reconnect you, but we can't do it for a week." Not terribly impressive, but okay. So Friday rolls around. They haven't reconnected it. Cue another angry phone call. "Oh," says another hapless phone monkey, "the order's been cancelled." Why? "Don't know."  Cue phone call to Virgin Media, who were astonishingly helpful and even gave us a dial up connection to use until we move properly and we can get broadband back. BT? Bloody Terrible.
Odd. BT got it spot on for our house move, AND re-connected the internet two days earlier than they said they would. AND they upgraded my creaky 2M connection to a proper 8M one, AND they knocked a fiver off my monthly bill by automatically moving me to the best package. The phone call setting the whole thing up took me about 90 seconds. Perhaps you should try connecting through the Ross-on-Wye exchange.  B
I always try to connect through the Ross-on-Wye exchange if I can help it. 
  with the house move and everything
Hmm... A Seemingly singularly unlikely account of his whereabouts over the past week. I think it no coincidence that the very same time, EV is offline, because of this badger and bildge storey regarding ISP's and the like, is the very same week in which, at the anual marmalade and preserve fair in Beccles Norfolk/Suffolk, a supprise newcomer to the n entire scene of competitive preserve jam and marmalade swept the boards, blaiming the coveted top green Ribbon in three of the four main catogries, and thereby duely and some would say rightly taking the title of 'Supreme Beccles preserve and marmalade maker 2007', and picking up into the bargin, the 18 grote and six pence gift voucher for the Rigalous Masterfelt Beccles preserve emporium. I rest my case.
I always said he was a jammy goit. B
Well, quite, he may well have thought his cunning (well not that cunning obviously as we discovered it), plan, of this flimsy excuse to his whereabouts would pull the badgerfur over our eyes... And now he's gotten himself into a sticky situeation...
Oh cobblers. Rumbled.
Bonus upon bonus. The reason we haven't had any bills from BT for the past two months is - can you guess? Because they've been sending them to the house we never moved into. Which is stupid, because we don't live there. Oh, and still nobody knows why our reconnection order was cancelled. 
Don't get me going about Virgin Media! They still can't give us broadband despite us being on cable. They offered to upgrade our telly package to make up for it - which we accepted. Then they charged us for the upgrade! This story is so much more complicated but I don't want to take away from your story. I hope the move goes fantastically well for you.
This is placed me in a quandary: I was already torn 'twixt BT & Virgin for the imminent flat, and now am even more confuzzled. EV, is the place you're moving to the one you showed my by the chippie that sells fags, or is that one the one that you're now not moving to?
That's the one we're not now moving to, because we're getting a house which is both nicer and cheaper.  BT finally got our address right today - but only to send us junk mail. 
Good old BT. I used to work for them! I'm contemplating a bit of Be for the broadband: BT & Virgin don't seem to be able to do a decent package with unlimited downloady stuff.
>> Oh, and still nobody knows why our reconnection order was cancelled. << I, too, have suffered from random BT order-cancellation gloom. But now I know the answer...Dogbert goes through the change orders and shreds every tenth one. RF 
BT are sending me all the gubbins for wireless (which had better include a network card), so I won't hear a word against them. I will read them though.
I forgot to say 'for free' and 'putting my bill down £24 a year'.
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